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Team Leader for Insurance Agency
3 months ago
Join Our Team as a Bilingual Team Leader at Calidad Insurance in Doraville
Are you a dynamic, bilingual go-getter ready to make an impact? Do you thrive in fast-paced, energetic environments? If so, we want YOU
Purpose of Position: As the Bilingual Team Leader at Calidad Insurance, you’ll lead your team to deliver exceptional customer experiences and drive company success. You'll ensure smooth office operations and process management.
Key Responsibilities:
- Sales and Customer Education: Train your team to sell insurance policies, educate customers, and analyze their needs.
- Team Performance Monitoring: Oversee your team's customer service, productivity, and adherence to procedures.
- Collaboration and Improvement: Work with other leaders to enhance overall performance.
- Regulatory Updates: Stay updated on insurance laws and regulations and share them with your team.
- Team Development: Mentor your team, embody company values, and foster growth.
- Sales Targets: Consistently achieve individual and team sales goals.
- Cross-Selling: Encourage customers to explore and buy additional products.
- Customer Support: Address customer questions and complaints efficiently.
Competencies:
- Leadership Skills: Inspire and guide your team to success.
- Sales Competency: Demonstrate expertise in selling and customer engagement.
- Customer Focus: Prioritize customer satisfaction.
- Positive Attitude: Maintain and encourage a can-do mindset.
- Communication Skills: Exhibit strong listening and communication abilities.
- Accountability: Embrace a no-excuses approach to goals.
- Teamwork Orientation: Promote team spirit and collaboration.
- Innovation: Encourage and implement innovative solutions.
- Job Knowledge: Understand job requirements and industry standards.
Qualifications:
- Bilingual Proficiency: Fluent in English and Spanish.
- Office Procedures Knowledge: Familiar with office structures and processes.
- Leadership and Communication: Proven ability to lead and communicate effectively.
- Adaptability: Thrive in a fast-paced environment.
- Licensing: Property and Casualty License or commitment to obtain within 3 months.
- Experience: Background in customer service or sales.
- Technical Skills: Advanced computer skills (MS Office, Internet, databases).
Benefits:
- Competitive Salary: Rewarding compensation package.
- Comprehensive Plans: Vision, dental, hospital, and disability plans.
- Vacation & PTO Days: Generous vacation and PTO allowances.
- Education Grant: $500 education grant for professional development.
- Training and Development: Exclusive growth opportunities.
- Flexible Hours: 40 hours/week, 10 AM - 6 PM.
- Job Security: Over 20 years in the industry.
- Competitive Pay: Hourly wage plus team commissions.
- Career Growth: Opportunities to own your agency in the future.
Why You’ll Love Working With Us:
- Make a Difference: Help Hispanic clients navigate their insurance needs.
- Bilingual Edge: Connect with a diverse customer base using your language skills.
- Career Boost: Grow with a company that invests in your future.
- Awesome Team: Join a fun, supportive team that fosters collaboration and creativity.
- Flexible Hours: Enjoy a consistent schedule that supports work-life balance.
- Job Security: Benefit from our long-standing industry presence.
Step into your next adventure and join us in delivering outstanding service to our clients. If you’re passionate about sales, love helping people, and are ready for a rewarding career, we want to hear from you
Apply now and be part of our incredible team Visit www.calidadinsurance.com to learn more.