Lead Technician

3 weeks ago

Mesa, United States MetroSys Full time $30 - $40
Job DescriptionJob DescriptionJob Summary:

We are seeking a highly skilled and experienced Lead Technician to oversee and manage the technical team. The Lead Technician will be responsible for coordinating and executing technical tasks, ensuring the team meets project deadlines, and maintaining the highest standards of work quality. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to troubleshoot complex problems.

Key Responsibilities:
  • Team Leadership: Lead, mentor, and manage a team of technicians, providing guidance, training, and support as needed.
  • Project Coordination: Plan, prioritize, and assign tasks to team members to ensure timely completion of projects.
  • Technical Expertise: Provide hands-on support and expertise in troubleshooting and resolving technical issues.
  • Quality Control: Ensure that all technical work meets company standards and complies with industry regulations.
  • Client Interaction: Communicate effectively with clients to understand their needs and provide updates on project progress.
  • Documentation: Maintain accurate records of work performed, including technical reports, project plans, and time tracking.
  • Continuous Improvement: Identify opportunities for process improvement and implement solutions to increase efficiency and effectiveness.
Required Qualifications:
  • Experience: Minimum of 5 years of experience in a technical role, with at least 2 years in a leadership position.
  • Technical Skills: Proficient in [specific technical skills relevant to the role, e.g., network configuration, hardware troubleshooting, software installation, etc.].
  • Leadership: Proven ability to lead and motivate a team, manage multiple projects, and meet deadlines.
  • Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
  • Certifications: [Relevant certifications, e.g., CompTIA A+, Network+, etc.].

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