Communications Specialist

1 month ago


Dallas, United States Womens Real Estate Investors Network Full time $40,000 - $45,000
Job DescriptionJob Description

Position Summary:

We are seeking a dedicated and proactive Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional service and support across various communication channels.


Key Responsibilities:

Communications:

  • Processing Refunds & Managing Disputes: Efficiently handle and resolve customer refund requests and disputes.

  • Phone & Voicemail Handling: Respond to incoming phone calls and voicemails in a timely and professional manner.

  • Email & Text Communication: Address customer inquiries via email and text with a high level of professionalism and accuracy.

  • Departmental Audits: Assist with monthly audits to ensure departmental efficiency and compliance.

  • Google Reviews: Monitor and respond to customer reviews on Google to maintain and enhance our online reputation.

  • Team Collaboration: Work closely with external teams to support and achieve business objectives.

  • SOP Creation & Updates: Develop and update Standard Operating Procedures (SOPs) to streamline and improve processes, as needed.

  • Livestream & Event Support: Manage the comments section of live stream sessions during virtual events and provide hands-on assistance during both virtual and in-person events.

  • Facebook Group Moderation: Help moderate our Facebook group, promoting a positive and engaging community atmosphere.

Qualifications:

  • 2-4 years of experience in customer service

  • Excellent communication skills, both written and verbal.

  • Strong problem-solving abilities and attention to detail.

  • Ability to work collaboratively and support multiple tasks simultaneously.

  • Experience with event management and moderation is a plus.


Working Conditions:

  • Hybrid. Remote and in-office, open to fully remote


  • Account Executive

    6 days ago


    Dallas, Texas, United States Mobile Communications America Full time

    Job Title: Account Executive - Wireless Communications SpecialistMCA, a trusted advisor for wireless communications, data, and security, is seeking an experienced Account Executive to support our fast-growing Data division. This position is remote within the Dallas/Houston, TX market and requires a successful background in enterprise sales of Distributed...


  • Dallas, Texas, United States Hotwire Communications Full time

    Job Title: Connectivity Solutions SpecialistThe Connectivity Solutions Specialist plays a pivotal role in driving revenue growth and market presence for Hotwire Communications. This key position requires a unique blend of technical expertise and sales acumen to deliver cutting-edge technology solutions to customers within our service communities.Key...


  • Dallas, Texas, United States Charter Communications Full time

    About the RoleWe are seeking a highly skilled and motivated Fiber Network Specialist to join our team at Charter Communications. As a Fiber Network Specialist, you will play a critical role in ensuring the delivery of our internet services to our customers nationwide.Key ResponsibilitiesLocate and repair fiber impairments in the field to ensure optimal...


  • Dallas, United States Frontier Communications Full time

    Continuity and Crisis Management Specialist. As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be p Specialist, Business Operations, Management, Microsoft, Project Management, Healthcare


  • Dallas, United States Babich & Assoc. Full time

    Job DescriptionJob DescriptionCreative Communication Specialist for mid-sized Dallas company. Develop content and media opportunities, write press releases, web site, social media, etc. Strong writing and editing skills required. Minimum of three years of experience with PR/ Communications, with a degree in Communications or Journalism preferred.


  • Dallas, United States PrideStaff Full time

    Marketing and Communications Specialist. Our Dallas client is a mission driven company dedicated to individual improvement to directly impact your familial relationships. They offer workshops and programs to individuals, marriages, and families to c Communications Specialist, Marketing, Communications, Specialist, Communication, Social Media, Business...

  • Account Executive

    6 days ago


    Dallas, Texas, United States Mobile Communications America Full time

    About the RoleMCA, a trusted advisor for wireless communications, data, and security, is seeking an experienced Account Executive to support our fast-growing Data division. This position is remote within the Dallas/Houston, TX market and requires a successful background in enterprise sales of Distributed Antenna Systems (DAS).Key ResponsibilitiesDevelop and...

  • Account Executive

    2 weeks ago


    Dallas, Texas, United States Mobile Communications America Full time

    About the RoleWe are seeking an experienced Account Executive to support our fast-growing Security division in Dallas, TX. As a trusted advisor for wireless communications, data, and security, you will play a key role in executing a strategy to maximize revenue growth and profitability while building long-term customer loyalty.Key ResponsibilitiesDevelop and...


  • Dallas, United States Signeekwave Architecture Studio Full time

    Job DescriptionJob DescriptionAbout us: Welcome to Signeekwave: Where Vision Meets Reality At Signeekwave, we believe that architecture has the power to shape our world, ignite emotions, and inspire awe. We are an innovative and forward-thinking architecture firm committed to creating exceptional spaces that blend functionality, aesthetics, and...


  • Dallas, United States Hotwire Communications Full time

    The Connectivity Solutions Specialist is responsible for combining technical expertise with sales skills to improve revenue and market presence while providing customers with cutting - edge technology within Hotwire service communities. This is a key role in meeting revenue and penetration targets tailored to each community, campaign and drive growth and...


  • Dallas, United States Hotwire Communications Full time

    Job Details Description The Connectivity Solutions Specialist is responsible for combining technical expertise with sales skills to improve revenue and market presence while providing customers with cutting – edge technology within Hotwire service communities. This is a key role in meeting revenue and penetration targets tailored to each...


  • Dallas, Texas, United States LDG Development Full time

    Community Engagement SpecialistThe Community Engagement Specialist will work collaboratively with the team to evaluate and respond to the needs of residents at various properties.Key ResponsibilitiesDesign and execute tailored programs at designated locations.Manage relationships with residents and external service providers.Collaborate with the team on...


  • Dallas, Texas, United States NorthPoint Search Group Inc Full time

    Language and Communication Specialist - Educational InstitutionsWe are seeking a dedicated Language and Communication Specialist for various educational institutions in the Dallas region.The Specialist will employ leadership, advocacy, and collaborative strategies to deliver preventive measures, evaluations, and intervention services for students with...


  • Dallas, Texas, United States Frontier Communications Full time

    Job Summary:We are seeking a highly skilled Contract Management Specialist to join our team at Frontier Communications. As a key member of our commercial strategy team, you will be responsible for delivering commercial excellence, maximizing the value of our customer agreements, and quickly responding to the needs of the business.Key...


  • Dallas, Texas, United States PartnerComm, Inc. Full time

    About PartnerComm, Inc.PartnerComm, Inc. is a leading custom internal communication agency that combines deep human resources (HR) content knowledge with ad agency-level creativity to help iconic brands around the world tell a compelling story about benefits, pay, culture, wellness, diversity and inclusion, and more.For nearly three decades, we have created...


  • Dallas, Texas, United States Platinum Dermatology Partners Full time

    About Platinum Dermatology PartnersWe are a rapidly growing organization that empowers our dermatology specialists to provide high-quality, patient-centric care by offering resources and fostering collaboration.Job DescriptionWe are seeking a Brand Communications Specialist to join our dynamic team. This role will support the development and execution of...


  • Dallas, Texas, United States Green Marketing Group Full time

    Join Our Team as a Community Engagement SpecialistWe are seeking a dynamic and enthusiastic individual to become a part of our team at Green Marketing Group. This full-time position focuses on enhancing our non-profit partners' outreach through engaging community events.Role Overview:The Community Engagement Specialist will be a proactive and sociable...


  • Dallas, Texas, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Automotive Imaging Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.63/hour. The hourly base rate may vary within the anticipated range...


  • Dallas, Texas, United States TCS Communications Full time

    Job SummaryWe are seeking a highly skilled Laborer Directional Drill Specialist to join our team at TCS Communications. As a key member of our underground construction team, you will be responsible for supporting our directional drill construction teams and performing tasks associated with the construction and upgrade of cable television and telephone...


  • Dallas, Texas, United States Xpedient Logistics Full time

    Job Title: Brand Communications SpecialistXpedient Logistics is seeking a highly skilled Brand Communications Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective communication strategies to drive business growth and enhance our brand identity.Key...