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Front Desk Personnel

2 months ago


Richmond, United States Kositzka Wicks and Co Full time $20 - $25
Job DescriptionJob Description

Who We Are

We are a growing public accounting firm (top 25 in Virginia, as measured by the number of CPAs on staff) with a great reputation in the business community, diversified practice and a high-tech work environment. We have received the ‘Best Places to Work’ designation from both Virginia Business magazine and Accounting Today and have been named a Top Workplace by the Washington Post. We are an independent alliance member of BDO national accounting firm.

KWC specializes in providing tax, audit, accounting and business advisory services for privately held businesses, individuals, estates, trusts, nonprofit organizations, and employee benefit plans. Our diverse client base includes industries such as professional service firms, government contractors, nonprofits, real estate, construction and specialty contractors, and healthcare providers.

Why KWC?

We offer a highly competitive compensation package, excellent opportunity for career growth/promotion, flexible work schedules, work-life balance and a great team environment, where people care about each other and recognize each other’s achievements on a regular basis. Founded in 1983, we are a well-run firm, consistently recognized as a top workplace by our staff members.

Benefits We Offer

KWC offers a competitive compensation package with benefits that include health, dental and vision coverage, 15 days of PTO to start, 12 paid holidays, a 401(k) plan with 3% contribution each year, and company-paid life, short-term and long-term disability insurance. Other benefits include free parking, flexible summer hours, with some ability to work remotely. Meals and snacks are offered during the tax busy season. “Dress for your day” is the business casual attire chosen by staff, based on the daily schedule. Flexible work schedule is also available year round.

Position Overview

The Front Desk Personnel will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.

Essential functions:

  • Answering and managing a multiline phone and fax system
  • Greeting visitors and tending to client services in a courteous manner
  • Managing and maintaining the conference room calendar and staff hotel offices
  • Monitoring upkeep of front desk, reception area, conference rooms, and staff breakrooms
  • Sorting incoming mail
  • Intake of client tax documentation, preparing the file and routing properly
  • Develop and deploy staff appreciation and “spirit” initiatives to support staff morale.
  • Light scanning and proofreading
  • Intake of vendor deliveries and assist with coordination of vendor services in the suite

Minimum requirements:

  • High school diploma or equivalent required.
  • 1-2 years’ experience

Other Skills / Abilities:

  • Excellent written and verbal communication skills
  • Must be detail-oriented, thorough and organized
  • Professional image and positive attitude
  • Team player that wants their voice heard and is receptive to constructive feedback
  • Excellent computer skills, including the ability to work in a paperless environment.
  • Strong critical thinking and analytical skills
  • Ability to work in a paperless environment
Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional lifting of boxes and/or paperwork up to 25 pounds.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.