Information Technology Manager

1 week ago

Charlotte, United States The Sharon at SouthPark Full time
Job DescriptionJob Description

We enrich the lives of those we serve by providing a nurturing environment that fosters joy, purpose, and well-being. The Sharon at SouthPark is a continuing care retirement community for senior residents located near the heart of SouthPark. We are a non-profit long term care facility that offers independent living, assisted living, and skilled nursing care. At the Sharon at SouthPark our team member's number one responsibility is to deliver compassionate resident care every time

Overview: The IT Manager oversees and manages all aspects of the organization's IT infrastructure, ensuring efficient and secure operations. This role also serves as the Security/HIPAA Officer, ensuring compliance with relevant regulations.

Key Responsibilities:

IT Management:

  • Oversee IT systems (servers, hardware, software, applications, network).
  • Ensure smooth operation of critical systems including proprietary systems (e.g., Roam Alert, Protected Trust, Worxhub, PointClickCare).
  • Implement security measures and ensure HIPAA compliance.
  • Microsoft Business Admin Centers (e.g., 365, Compliance, Universal print, Entra, SharePoint, Teams, Power Platform)

Leadership and Staff Management:

  • Delegate tasks and support staff development.
  • Manage IT team performance.

Project Management:

  • Collaborate on IT aspects of renovation projects.
  • Lead IT Committee.
  • Implement strategic IT initiatives.

Cybersecurity and Compliance:

  • Conduct regular IT audits.
  • Implement security recommendations.
  • Ensure ongoing compliance with regulations.
  • Design structured policies and procedures

Communication and Coordination:

  • Develop communication strategies for IT changes.
  • Coordinate with various departments.
  • Collaborate with outside vendors
  • Resolve communication issues promptly.

Vendor and Budget Management:

  • Manage relationships with IT vendors.
  • Monitor and manage the IT department budget.
  • Negotiate contracts and service agreements.
  • Plan new and existing equipment deployment.

Continuous Improvement:

  • Stay current with industry trends and best practices.
  • Identify opportunities for automation and process enhancements.

Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field (advanced degree/certifications preferred).
  • Minimum 5 years of IT management experience, including leadership roles.
  • Proven experience with IT systems management, cybersecurity, and regulatory compliance.
  • Excellent communication, organizational, and project management skills.
  • Strong problem-solving skills and ability to work independently and as part of a team.

Suggested qualifications may include:

  • Microsoft 365 Certified
    • Fundamentals
    • Security Administrator Associate
  • Project Management Certification
    • Certified Associate in Project Management (CAPM)
    • Project Management Professional (PMP)
    • Certified Information Technology Manager (CITM)
    • Information Technology Management and Leadership Professional (ITMLP)

The Sharon at SouthPark is an Equal Employment Opportunity (EEO) employer.

Taking care of our residents begins with taking care of our Employees.

Company's website: thesharon.org

WE OFFER

    • Competitive Pay
    • Bi-weekly direct deposit
    • Subsidized employee meal program
    • Generous Paid leave time after 1 year
    • Free Parking
    • Onsite fitness and aquatic center
    • Carolina Cooperative Federal Credit Union
    • Employee Assistance program

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