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Sr. Director, Strategic Digital Partnerships

2 months ago

San Francisco, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in all parts of the world, creatively moving the industry forward, and doing meaningful work. Together, let’s transform the way the world pays.

Visa’s Digital Partnerships organization is responsible for managing Visa’s overall innovation agenda, initiatives and the management of strategic partnerships with non-financial institutions.

The Sr. Director will work with Enterprise ISV’s, Cloud Providers, Digital Commerce, Payment Enablers, and Fintech’s (new age payment technology providers, payment facilitators, gateways, accounting software & billers). These partnerships will enable payments of all types, new business models and capabilities to our merchant, financial institutions and other business customers. 

The Sr. Director is responsible for identifying and implementing revenue opportunities for a large and complex partnerships. The role requires an experienced sales and account management professional who can identify potential deals, develop the strategy and tactics required to build a long-term sustainable business for all parties. The Digital Partnerships team works closely with Visa’s Core Product and Digital Solutions as well as other stakeholders such as Processing, Cybersource, Risk, Finance, Marketing, etc. teams to execute partnership agreements and deliverables that are typically highly complex, strategic and cross-functional in nature.  The Sr. Director will be responsible for solving unique and undefined problems that will require in depth research both internally and externally.  Then communicating those findings and influencing/advocating at executive levels for a course of action.

The Sr. Director will also be responsible for improving the entire process or systems being built to help our customers, partners and shareholders to create long term value.

Segment Expertise:

  • Support the Digital Partnerships and Innovation executive team in developing the overall group strategy, specifically for ISV’s, Cloud Providers, Digital Commerce and Payment Enablers

  • Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms.

  • Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader

  • Operate with limited oversight in highly complex enterprise environments to deliver a negotiated outcome.

Account Management:

  • Create, drive and execute a customized account strategy globally with, objectives and plans to increase revenue and market share with select strategic partner accounts for the long term (over 36 months)

  • Lead the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met

  • Working with the innovation team: recommend, develop, and implement new and creative approaches to grow client’s business and potential new products/markets for Visa

  • Align the cross-functional teams on key proposals including representation from Marketing, Product, Operations, Market Research and Technology. Provide coaching to the functional team and review work products.

  • Lead the development, negotiation and signing of proposals by working with various internal stakeholders and relationships with strategic partner executives

Execution:

  • Work with cross functional teams to ensure partner implementations are on track and delivering against plan

  • Take the lead (Responsible Party) in solving the problems that arise during the execution of programs with partners

  • Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Communication:

  • Report to and interact with senior management and executives to indicate the status of the partnership progress

  • Foster in-depth and productive relationships at all levels with the client and the Visa organization

  • Proactively educate the Visa organization on market developments and partner opportunities

  • Advocate for new or unique opportunities observed in the market

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
  • Software, Cloud, Corporate strategy, financial services or payments industry experience preferred
  • Demonstrated track record of planning, managing and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
  • Proven record of implementing strategic initiatives, policies and operational decisions
  • Strategic thinking and thought leadership
  • Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
  • Proven ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
  • Experience managing up, building Executive Level communications and delivering presentations
  • Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
  • Executive presence, strong written and oral communication, including large-group presentations
  • Global experience (ex. Asia) preferred
  • Team oriented, collaborative, diplomatic and flexible


Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,300.00 to 278,850.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.