Business Support Specialist

1 month ago

Austin, United States Orangetheory Fitness Full time
Job DescriptionJob DescriptionJOB OVERVIEWThe primary objective of this role is to efficiently manage administrative tasks, enabling the sales team to focus on driving revenue and delivering exceptional customer service. The ideal candidate thrives in a behind-the-scenes role, possesses a keen attention to detail, and is adept at adhering to guidelines. The Business Support Specialist (BSS) is dedicated to enhancing operational efficiency and contributing to the organization's overall success. The role requires expertise in streamlining processes, increasing productivity, and delivering comprehensive administrative support. The Business Support Specialist reports directly to the Business Support Manager. OUR BENEFITS· FREE Premier Orangetheory Fitness membership for you plus a dependent · Health & Wellbeing insurance: health, dental, vision & life insurance · 401(k) Retirement plans upon eligibility · Paid Time Off + 7 Holidays · Growth opportunities · Collaborative, positive company culture · Hybrid work model
RESPONSIBILITIES· Facilitate communication with field teams to address any issues promptly. · Manage account functions, including payment processing and resolution of billing discrepancies. · Collaborate with assigned regions to handle daily tasks and fulfill BSS responsibilities. · Utilize Excel spreadsheets for auditing studio sales and processing commission payroll, bi-monthly. · Identify and charge missed late cancel revenue daily. · Monitor and address declined payments, submitting help desk tickets for members with extended payment issues. · Conduct administrative audits for each studio in the assigned region. · Foster a collaborative team environment, providing support to other members of the BSS team.

REQURIED SKILLS · Quick learner with a strong ability to identify and implement business process improvements. · Excellent organizational and time management skills. · Exceptional attention to detail and accuracy in date entry. · Effective communication skills for interaction with employees in the field. · Highly proficient in MBO and Excel preferred.
· Minimum of 6 month of work experience, ideally in both studio and administrative settings.
*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process.

Equal Employment Opportunity
Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals. Compensation: $19.00 per hour



Jobs That Make a Real DifferenceAbout Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

  • Business Support Specialist

    1 month ago

    Austin, United States Orangetheory - Franchise #0320 Full time

    Job DescriptionJob DescriptionJOB OVERVIEWThe primary objective of this role is to efficiently manage administrative tasks, enabling the sales team to focus on driving revenue and delivering exceptional customer service. The ideal candidate thrives in a behind-the-scenes role, possesses a keen attention to detail, and is adept at adhering to guidelines. The...

  • Business Support Specialist

    1 month ago

    Austin, Texas, United States Orangetheory - Franchise #0320 Full time

    JOB OVERVIEWThe primary objective of this role is to efficiently manage administrative tasks, enabling the sales team to focus on driving revenue and delivering exceptional customer service. The ideal candidate thrives in a behind-the-scenes role, possesses a keen attention to detail, and is adept at adhering to guidelines. The Business Support Specialist...

  • Business Reputation

    3 days ago

    Austin, United States Better Business Bureau Serving the Heart of Texas Full time $12

    Job DescriptionJob DescriptionBetter Business Bureau – Serving the Heart of Texas Business Reputation & Data Insights SpecialistCompensation: $21.42FLSA Status: Non-ExemptReports to: Business Reputation & Data Insights Manager      Location: Austin, TX (Must be available in-office hybrid)We are an equal-opportunity employer that values diversity. We do...

  • Business Reputation

    1 week ago

    Austin, United States Better Business Bureau Serving the Heart of Texas Full time $12

    Job DescriptionJob DescriptionBetter Business Bureau – Serving the Heart of Texas Business Reputation & Data Insights SpecialistCompensation: $21.42FLSA Status: Non-ExemptReports to: Business Reputation & Data Insights Manager      Location: Austin, TXWe are an equal-opportunity employer that values diversity. We do not discriminate based on race,...

  • Business Reputation

    5 days ago

    Austin, United States Better Business Bureau Serving the Heart of Texas Full time $12

    Job DescriptionJob DescriptionBetter Business Bureau – Serving the Heart of Texas Business Reputation & Data Insights SpecialistCompensation: $21.42FLSA Status: Non-ExemptReports to: Business Reputation & Data Insights Manager      Location: Austin, TX (Must be available in-office)We are an equal-opportunity employer that values diversity. We do not...

  • IT Support Specialist

    2 months ago

    Austin, United States Outdoor Voices Full time

    **IT Support Specialist** * Austin, TX * Full-Time * IT Support Specialist Outdoor Voices is looking for an IT Support Specialist to join our Technology team. Reporting to the IT Manager, youll leverage your technical and interpersonal skills to assist HQ employees our and fleet of retail stores across the country with day to day technology needs. Were a...

  • Business Development Specialist

    3 months ago

    Austin, United States Purple Communications Inc Full time

    Job DescriptionJob DescriptionBusiness Development SpecialistPurple Communications is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to...

  • Client Support Specialist

    12 hours ago

    Austin, Texas, United States Domino's Pizza LLC Full time

    Join Our Team as a Client Support SpecialistAt Domino's Pizza LLC, we are on the lookout for dedicated Client Support Specialists who possess exceptional interpersonal skills and a vibrant personality. As our business continues to expand rapidly, we offer numerous opportunities for career advancement.Key Responsibilities:Provide outstanding support to our...

  • Business Performance Specialist

    6 days ago

    Austin, Texas, United States augmentjobs Full time

    Job OverviewPosition: Business Performance SpecialistRole Summary: The Business Performance Specialist is tasked with assessing and interpreting organizational performance across diverse sectors, pinpointing patterns, and proposing strategies to enhance operational efficiency and effectiveness. This position is ideal for individuals with a robust analytical...

  • HRIS Support Specialist

    2 months ago

    Austin, United States Southwest Business Corporation Full time

    SWBC is seeking a talented individual who is a quick learner with technical aptitude skills and able to work as part of a team as well as manage projects and deadlines independently. In this role, you will provide UKG Ready (Formally Kronos Workforce Ready) support and stellar customer service to our clients and internal employees.Why you'll love this...

  • Clinical Support Specialist

    1 month ago

    Austin, United States Harbor Health Full time

    Job DescriptionJob DescriptionHarbor Health looking for a detail-oriented Clinical Support Specialist to become a member of our team! Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a...

  • IT Support Specialist

    2 months ago

    Austin, United States SparkCognition Full time

    ** IT Support Specialist** **Job Category****:** Information Technology **Requisition Number****:** ITSUP001113 Showing 1 location **Job Details** **Description** SparkCognition is an AI leader that offers business-critical solutions for customers in energy, oil and gas, manufacturing, finance, aerospace, defense, and security. A highly awarded company...

  • Administrative Support Specialist

    5 days ago

    Austin, United States Airtron Heating & Air Conditioning - Austin Full time

    Job OverviewAirtron Heating & Air Conditioning is seeking a dedicated full-time Administrative Support Specialist to assist with office operations in the Austin, TX region. This role offers a competitive salary of $18 per hour, based on experience.In addition to a competitive salary and a positive work environment, we provide our Administrative Support...

  • IT Support Specialist

    2 months ago

    Austin, United States Dialpad Full time

    Job DescriptionJob DescriptionAbout DialpadAi that means businessDialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate...

  • Client Support Specialist

    2 months ago

    Austin, United States IBT Apps Full time

    **Client Support Specialist i2Suite (Reporting & General Ledger) Platform and i2OLB (Online Banking) Platform** Support Cedar Park, Texas Minimum Experience **Mid-level** IBT Apps is a financial services software company that supports community banks and credit unions across the United States. We are looking for candidates with financial institution and/or...

  • Customer Support Specialist

    4 days ago

    Austin, United States SamCart Full time

    Job DescriptionJob DescriptionOnline shopping has changed. Today's eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.Customer Support SpecialistFull time. Remote. We are looking to grow...

  • Customer Support Specialist

    6 days ago

    Austin, Texas, United States BCForward Full time

    Job DescriptionBCforward is actively searching for a dedicated Customer Support Specialist to join our team.Position: Customer Support SpecialistLocation: RemoteContract Duration: 4 MonthsKey Responsibilities:Must be available for flexible scheduling within standard business hours.This position entails providing impartial support to Medicaid Providers...

  • Administrative Support Specialist

    5 days ago

    Austin, United States Airtron Heating & Air Conditioning - Austin Full time

    Job OverviewAirtron Heating & Air Conditioning is seeking a dedicated full-time Administrative Support Specialist to enhance our operations in the Austin, TX area. This role offers a competitive salary of $18 per hour, based on experience.In addition to a competitive salary and a positive work environment, we provide our Administrative Support Specialists...

  • IT Support Specialist

    14 hours ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Summary:Vinson & Elkins is seeking a skilled IT Support Specialist to provide technical assistance to our team. The ideal candidate will possess excellent problem-solving skills and be able to troubleshoot complex technical issues.Main Responsibilities:Hardware Support: Provide technical support for computer hardware, printers, and telephones, ensuring...

  • IT Support Specialist

    1 month ago

    Austin, United States augmentjobs Full time

    Job DescriptionJob DescriptionJob Title: IT Support SpecialistJob Summary: We are seeking a dedicated IT Support Specialist to join our team. The ideal candidate will provide technical support and assistance to end-users, ensuring that IT systems and equipment operate efficiently and issues are resolved promptly.Responsibilities:Provide first-line support...