Dispensary Lead

4 weeks ago

Gloucester City, United States iAnthus Capital Full time
Job DescriptionJob Description

MPX NJ is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts

Summary/Objective:

The Dispensary Lead, reporting directly to the Retail General Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations. 

Position Responsibilities: 

  • Responsible for either opening or closing of dispensary (key holder)
  • Balancing cash and product inventory as part of daily closing procedure
  • Observing and participating in patient services during consultation and sale
  • Updating Communication Binder for most current information for team members
  • Auditing patient intake forms for accuracy and completion
  • Assisting with Verified Financial Hardship (VFH) program
  • Maintaining accountability of all team members, in relation to specific job description
  • Performing general office work, such as filing records, operating copy machines, and using email
  • Upholding all Company policies and procedures
  • Providing General Manager with feedback on inventory levels and sales on a weekly basis
  • Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
  • Helping educate all team members on product offerings and any changes in state or city regulations
  • Assisting with coordinating patient home delivery schedule with Delivery Manager
  • Participating in weekly and quarterly management meetings 

Company Culture: 

  • Being a company brand ambassador and representing the brand appropriately. 
  • Building relationships with community leaders and trust from our neighbors. 
  • Following and implementing the company’s core values, including respect, diversity, sustainability, research and service. 
  • Ensuring adherence to the company’s cultural principles. 
  • Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness. 
  • Participating and embracing a highly motivated team environment. 
  • Implementing brand sales marketing strategies.

Minimum Qualifications: 

  • Experience in hospitality service and/or high-volume retail environment
  • Bachelor’s degree or equivalent preferred
  • 1 – 3 years in a retail environment managing a team
  • Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
  • Experience working with Excel, POS, and inventory management control systems
  • Strong interpersonal skills
  • Must be 21 years of age or older.
  • Must successfully pass an extensive background check, including CORI.
  • Must be able to lift and carry up to 75lbs.

Physical and Environmental Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

  • Ability to work a minimum of 8 hours a day and rotating shifts; 
  • Flexible schedule availability including nights, weekends and holidays; 
  • Ability to lift, push, and pull 50 pounds; 
  • Ability to sit, squat, bend, and kneel repetitively throughout a workday; 
  • Ability to stand for extended periods of time; 
  • Ability and willingness to work in the following conditions: 
    • General office environment; 
    • Extended computer usage; 
    • Extended phone usage including teleconferences, and Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise. 

MPX NJ encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MPX NJ believes in creating and sustaining a robust policy of inclusivity and diversity. MPX NJ recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. 

We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MPX NJ.

 Individuals seeking employment with MPX NJ that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.

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