Field Associate Supervisor

4 weeks ago

Alpharetta, United States Datascan Technologies, LLC Full time
Job DescriptionJob Description

ABOUT DATASCAN

Headquartered in Alpharetta, Georgia, DataScan stands at the forefront of delivering cutting-edge wholesale asset financing and inventory risk management solutions. Our commitment lies in empowering lenders to efficiently oversee their operations and manage risk through our technologies, knowledge, and expertise. With our connected commercial ecosystem, we continue to evolve the dealer commercial lending industry.

Exciting Job Opportunity Alert We at DataScan’s Audit Intelligence (Ai) Operations Team are on the hunt for a Field Associate Supervisor (South East).

This is a remote position with quarterly travel to Alpharetta, GA


SUMMARY:

The DataScan Ai Operations team has an immediate opening for a Field Associate Supervisor (FAS) covering the Eastern United States. The current geographic territory includes all or parts of the following states: Delaware, Maryland, North Carolina, Pennsylvania, and Virginia. The FAS has responsibility for coordinating schedules for their associate team, managing a team of field associates and interacting with Clients in regard to schedules, audits and personnel. DataScan may change the territory depending upon the location of the selected candidate.

The FAS is a field-based position. Working from a home-based office, this position will supervise assigned auditors in a defined territory as a key responsibility. The FAS role requires visiting Clients and Associates to conduct onsite quality assurance (QA) reviews; data gathering on dealers or scheduling; developing rapport with Associates and Clients while representing DataScan. The FAS will also complete audits as needed.

The Field Associate Supervisor will also:

  • Build effective and efficient schedules while optimizing resources for each month and maintain changes to the current month’s schedule on a daily basis
  • Be responsible for guiding the training process of new and current Associates to assure competency in the audit process
  • Lead, mentor, coach, and provide constructive feedback Field Associates
  • Exhibit professional behavior when interacting with Clients and Dealers by keeping a professional distance, exercising unquestionable ethics and maintaining impartiality in the audit process
  • Collaborate with the Field Supervisor team to identify and implement efficiencies, cover scheduling needs across territories and provide back-up coverage as needed for other territories
  • Provide effective communication to direct reports
  • Guide development of Associate skills, assessment of performance and coaching as needed
  • Evaluate and report on Associate performance
  • Travel to customer/client sites
  • Travel to DataScan Corporate Offices

REQUIREMENTS:

  • Preferred candidate resides or is willing to relocate within or adjacent to the territory supervised. Candidates residing outside that geographic area will be considered based on strength of leadership experience.
  • Minimum 2 years of experience as a DataScan Field Risk Specialist preferred
  • Proven ability to effectively lead a team
  • Excellent problem solving and decision-making skills required
  • Ability to manage time and multiple tasks independently
  • Possess excellent verbal and written communication skills
  • College degree or related experience preferred
  • Competency with Microsoft Office suite of products, desktop computers, and web applications
  • Works well under pressure
  • Team player, works well with others
  • Valid driver’s license


COMPENSATION & BENEFITS

At DataScan, our associates are our number one asset. We offer competitive compensation with annual bonus potential, paid time-off, excellent health care and retirement benefits.

  • Competitive compensation
  • Bonus potential based on satisfactory performance
  • Flexible health insurance options, including vision and dental coverage
  • 401K retirement savings plan, including company contributions
  • Wellness incentives
  • Paid Parental Leave
  • Education Reimbursement


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