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Assistant Property Manager
2 months ago
Providing expertise and knowledge to the team regarding marketing and leasing operations. Assisting in day-to-day facility operations. Contributing to leasing activities, revenue management, fiscal planning, and resident and community relations. Subject to revision, reduction, and/or increase.
Location: Pittsburgh, PA, US
Compensation:$50,000
Responsibilities:- Assist in Overall Management of Property
- Understand needs & expectations of residents
- Maintaining effective communication with residents
- Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner
- Monitor rents and enforce delinquencies policies
- Responsible for assisting with property inspections, move-in and move-out procedures
- Move-Ins- Preparing packages & paperwork
- Ensuring units are ready for occupancy and perform move in inspections
- Collection of deposits and/or fees associated with move-in
- Assist in execution of turn events as directed by Property Manager
- Responsible in oversight and training of Concierge Staff
- Lead in hiring/training/development process
- Coordinate and participate in residence life programming
- Perform Leasing and Lease up requirements
- Oversee prospective resident leasing process from start to finish
- Fully participate with leasing staff to assure a successful lease up annually as well as meeting specific sales goals weekly and monthly
- Negotiate lease renewals with current residents
- Maintain knowledge of the marketplace
- Assist in the implementation and further development of the overall marketing plan
- Responsible for assisting in further development of Marketing Plan
- Coordinating and overseeing relationships developed with outside organizations
- Overseeing and establish events & sponsorship opportunities
- Coordination of On and Off Property Marketing
- Responsible for overseeing all media aspects of property
- Print Materials
- Approve flyers, mailers and brochures by formatting content and graphics
- Online Advertising
- Responsible in oversight and training of Community Assistants (if applicable), Concierge Staff, Maintenance Staff, and any/all staff members directly related to the property
- Assist in hiring/training/development process
- Oversee Scheduling, Employee Record Keeping & Payroll Reporting
- Through Marketing Plan, creating schedule to maximize exposure
- Monitor Staff Activity and adjust where necessary
- Maintaining system for service requests
- Coordinate and participate in residence life programming
- Assist in establishing overall goals and objectives for resident community experience
- Provide daily reports to management and ownership as requested
Preferred but not required:
- Bachelor’s degree in Business or related field.
- Preferred experience; prior housing management experience
- Software experience; Word processing, Excel, email, web browsing, and property management systems
- Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary.
Our company is a dynamic, fast-growing property management company and real estate investment company located in Pittsburgh, PA. The Hudson Companies is a family-owned and led company and is a 4-time recipient of the Best Places to Work in Pennsylvania Award. You will join a team of dedicated property managers, fellow leasing consultants, and facilities maintenance team members who strive to provide exemplary customer service to our residents and clients.