Current jobs related to Member Solutions Specialist - Stratford - Sikorsky Financial Credit Union
-
Member Solutions Specialist
4 days ago
Stratford, Connecticut, United States Sikorsky Financial Credit Union Full timeJob OpportunitySikorsky Credit Union is seeking a highly skilled Member Solutions Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued members through phone, email, chat, and secure message.Key Responsibilities:Provide professional and courteous communication to...
-
Member Solutions Manager
3 months ago
Stratford, United States Sikorsky Financial Credit Union Full timeJob DescriptionJob DescriptionWhy Join the Sikorsky Credit Union Team?Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 4 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!If you are passionate about helping people achieve their financial goals and want to...
-
Member Solutions Team Leader
4 weeks ago
Stratford, Connecticut, United States Sikorsky Financial Credit Union Full timeJob OverviewWhy Consider a Career with Sikorsky Financial Credit Union?Sikorsky Financial Credit Union has been recognized as the leading Credit Union in Connecticut for five consecutive years. With over $1 billion in assets, we are among the largest credit unions in the state and are committed to ongoing growth.If you are dedicated to assisting individuals...
-
Member Solutions Team Leader
4 weeks ago
Stratford, Connecticut, United States Sikorsky Financial Credit Union Full timeJob OverviewWhy Consider a Career with Sikorsky Financial Credit Union?Sikorsky Financial Credit Union has consistently been recognized as the top credit union in Connecticut for five consecutive years. As one of the largest credit unions in the state, we manage over $1 billion in assets and are committed to ongoing growth.If you are dedicated to assisting...
-
Member Solutions Operations Manager
3 weeks ago
Stratford, Connecticut, United States Sikorsky Financial Credit Union Full timeJob OverviewWhy Consider a Career with Sikorsky Financial Credit Union?Sikorsky Financial Credit Union has consistently been recognized as the leading credit union in Connecticut for five consecutive years. As one of the largest credit unions in the state, we manage over $1 billion in assets and are committed to ongoing growth.If you are dedicated to...
-
Member Solutions Manager-
2 months ago
Stratford, United States Sikorsky Financial Credit Union Full timeJob DescriptionJob DescriptionWhy Join the Sikorsky Credit Union Team?Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 5 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!If you are passionate about helping people achieve their financial goals and want to...
-
Computer Hardware Specialist
3 weeks ago
Stratford, Connecticut, United States HW Staffing Solutions Full timeJob Summary:At HW Staffing Solutions, we are seeking a skilled Computer Hardware Specialist to join our team. As a PC Assembly Technician, you will be responsible for building and testing computer systems from scratch.Key Responsibilities:Assemble computer systems from components, including circuit boards, cables, disk drives, and switches.Install basic...
-
Member Relations Coordinator
4 weeks ago
Stratford, Connecticut, United States Mutual Security Credit Union Full timeCustomer Engagement SpecialistJoin Our TeamBecome part of a dedicated group that is driving positive change and making a significant impact in our community every day.As a Customer Engagement Specialist, you will actively seek opportunities to enhance and grow member relationships, contributing to the overall success of our branch. You will be responsible...
-
Senior Accounting Specialist
4 weeks ago
Stratford, Connecticut, United States Complete Staffing Solutions, Inc. Full timeJob OverviewPosition Summary:A well-established energy services firm is seeking a skilled Senior Accounting Specialist to enhance their dynamic accounting department.Key Responsibilities:Accurately and efficiently process a substantial volume of vendor invoices, ensuring appropriate coding and authorization.Conduct weekly reviews and analyses of corporate...
-
Manufacturing Production Specialist
4 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Production Associate – 1st ShiftAt Clarity Software Solutions, we provide innovative solutions for healthcare document management, assisting our clients in navigating the dynamic healthcare landscape while enhancing member engagement.What We Provide:Attractive salary structure.Comprehensive benefits package including Medical, Dental,...
-
Manufacturing Production Specialist
3 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Production Associate – 1st ShiftAt Clarity Software Solutions, we are dedicated to providing innovative solutions for healthcare document management, assisting our clients in navigating the complexities of the healthcare sector while enhancing member engagement.What We Provide:Attractive salary package.Comprehensive benefits including...
-
Manufacturing Production Specialist
3 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Production Associate – 1st ShiftAt Clarity Software Solutions, we provide innovative solutions for healthcare document management, assisting our clients in navigating the dynamic healthcare landscape while enhancing member engagement.What We Provide:Attractive salary package.Comprehensive benefits including Medical, Dental, and Vision...
-
Production Associate
3 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewAt Clarity Software Solutions, we are seeking a skilled Production Associate to join our team. As a key member of our production department, you will be responsible for ensuring the safe and accurate operation of our equipment, including Die-Cutting, Labeling, Tip-On, and Inserting machines.Key ResponsibilitiesQuality Control: Conduct thorough...
-
Desktop Support Specialist
2 days ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewClarity Software Solutions is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for maintaining and supporting our organizational computer systems, desktops, and peripherals.Key ResponsibilitiesInstall, diagnose, repair, maintain, and upgrade organizational hardware and...
-
Desktop Support Specialist
3 days ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewClarity Software Solutions is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for maintaining and supporting our organizational computer systems, desktops, and peripherals.Key ResponsibilitiesInstall, diagnose, repair, maintain, and upgrade organizational hardware and...
-
Quality Assurance Specialist I
4 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Scan Verification Associate I – 2nd ShiftAt Clarity Software Solutions, we provide innovative solutions for healthcare document management, assisting our clients in navigating the complexities of the healthcare sector while enhancing member engagement.What We Provide:Competitive salary.Comprehensive benefits package including Medical,...
-
Quality Assurance Specialist I
4 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Scan Verification Associate I – 2nd ShiftAt Clarity Software Solutions, we are dedicated to providing seamless healthcare document management solutions, assisting our clients in navigating the dynamic healthcare landscape while enhancing member engagement.What We Provide:Competitive salary.Comprehensive benefits package including...
-
Quality Assurance Specialist I
4 weeks ago
Stratford, Connecticut, United States Clarity Software Solutions Full timeJob OverviewPosition: Scan Verification Associate I – 2nd ShiftAt Clarity Software Solutions, we are dedicated to providing efficient solutions for healthcare document management, assisting our clients in navigating the dynamic healthcare landscape while enhancing member engagement.What We Provide:Competitive salary structure.Comprehensive benefits package...
-
Maintenance Planning Specialist
4 weeks ago
Stratford, Connecticut, United States Lockheed Martin Full timeAbout the RoleWe are seeking a highly skilled Maintenance Planning Specialist to join our team at Lockheed Martin. As a key member of our organization, you will be responsible for delivering high-quality LSA data, including Level of Repair Analysis (LORA), Maintenance Task Analysis (MTA), and Maintenance Plans & Reliability Centered Maintenance (RCM)...
-
Sales Specialist for Construction Equipment
4 weeks ago
Stratford, Connecticut, United States Bobcat Of Connecticut Full timeSales Specialist Opportunity at Bobcat of ConnecticutWe are seeking a passionate and motivated **Sales Specialist** to represent our esteemed product lines, including Bobcat, Bandit, and Hitachi.The ideal candidate will be **solution-oriented**, knowledgeable about contemporary media platforms, and ready to explore our industries and applications in...
Member Solutions Specialist
3 months ago
Why Join the Sikorsky Credit Union Team?
Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 5 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow
If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you We are looking for talented people to help us improve the banking experience for our valued members.
Working at Sikorsky Credit Union has its benefits. You’ll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more Please check out the details below to learn more about this position.
Non-exempt N-3
General Summary:
The Member Solutions Specialist is responsible for offering solutions to members by phone, email, chat, and secure message. The Member Solutions Specialist utilizes technology to help members with account inquiries, maintenance, account issues, or concerns, ensuring all interactions are positive service experiences. The Member Solutions Specialist works under the direction of the Member Solutions Supervisor exercising limited independent judgment and decision making and requires moderate supervision.
Key Essential Responsibilities:- Provides exceptional and professional verbal and written communication skills to ensure member satisfaction.
- Accurately processes transactions for members. Research member inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided.
- Utilizes in-depth knowledge to assist members with online banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved.
- Utilizes technology to educate members on Credit Union products and solutions based on the member’s specific needs.
- Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the credit union’s core values of Service, Teamwork, Integrity and Responsibility.
- Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
- Ensures adherence to company policies and procedures and banking/credit union regulations.
- Performs additional duties as required.
Essential Skills, Knowledge and Requirements:
- High school diploma or equivalent required. Some college coursework in a business-related discipline preferred.
- Minimum of 1 year of customer service experience in a financial institution or bank is preferred.
- Knowledge of state and federal regulatory compliance requirements.
- Excellent communication, interpersonal, customer service, analytical and organizational skills with keen attention to detail.
- Familiarity with Microsoft Office.
Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.
