Desktop Support Specialist

2 days ago


Stratford, Connecticut, United States Clarity Software Solutions Full time
Job Overview

Clarity Software Solutions is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for maintaining and supporting our organizational computer systems, desktops, and peripherals.

Key Responsibilities
  • Install, diagnose, repair, maintain, and upgrade organizational hardware and equipment to ensure optimal workstation performance.
  • Provide timely and accurate troubleshooting and resolution of complex desktop problems for end users.
  • Collaborate with the Technology team to ensure efficient operation of the organization's desktop computing environment.
  • Administer and resolve issues with associated end-user workstation network software products.
  • Liaise with third-party support and PC equipment vendors as needed.
Requirements
  • Associated Degree required, with a focus on Computer Science preferred.
  • At least 2-3 years of direct job-related experience required.
  • Good problem-solving and critical-thinking skills.
  • Knowledge of computer software, operating systems, hardware, and networking.
  • Excellent verbal and written communication skills.
What We Offer
  • Competitive compensation.
  • A full benefits suite, including Medical/Dental & Vision plans.
  • 401k with company match.
  • A supportive and growth-oriented culture.
  • Hybrid Schedule available.


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