E- Shop Manager

4 weeks ago

Gilbert, United States Clair Global Corporation Full time
Job DescriptionJob Description

JOB SUMMARY: The Audio Control Systems manager assumes primary responsibility for managing everyday operations of the Audio Control Systems Department and coordinating tour/broadcast preps within the scope of Clair's Mission and core values.

QUALIFICATIONS/ REQUIREMENTS The requirements listed below are representative of the knowledge, skill and or ability required to perform the essential functions of this job while exercising independent judgement and discretion.

  • Strong communication skills with the ability to relate to various groups of internal and external customers.
  • The ability to maintain confidentiality when necessary.
  • High level of attention to detail and accuracy.
  • Ability to manage and lead various departments by establishing goals and providing direction.
  • Advanced knowledge of signal flow principles.
  • Ability to troubleshoot effectively and efficiently.
  • Must be available by phone or email during off hours.
  • Must be computer literate with a willingness to improve knowledge base moving forward.
  • Familiar with the use of usual office machinery, timecard systems, and security system.

EDUCATION AND/OR EXPERIENCE:

  • Highschool diploma or equivalent.
  • Familiarity with audio electronics and how they operate.
  • Experience using hand tools and power tools.
  • Working knowledge of ERP systems.
  • Experience supervising, mentoring and coaching employees.

RESPONSIBILITIES AND DUTIES:

  1. Timecard approvals for assigned personnel.
  2. Supervise training of new hires in the ACS department.
  3. Supervise E-Shop employees.
  4. Provide employee coaching and resolve department and employee issues.
  5. Perform annual employee appraisals.
  6. Input into ERP software to accurately track, manage, and utilize company owned assets.
  7. Coordination of company inventory between departments and other offices, utilizing gear to its fullest capacity.
  8. Ensure that equipment leaves the shop at or above company standards, within the constraints of the client's specifications including the responsibility to meet client specific deadlines.
  9. Coordinate ACS & Tour Prep departments during tour preps.
  10. Develop and/or improve packaging of Clair Systems.
  11. Collaborate on a regular basis with Clair operations personnel.
  12. Perform such other duties and functions as required from time to time.
  13. Coordinate point of deployment education with education department.
  14. Conduct and or assist with point of deployment education.
  15. Assist with RIT education.

Other duties may be assigned.

COMPANY CONFORMANCE STATEMENT:


Clair employees at every level are expected to conform to the following:


  • Support Clair's Strategic Blueprint, Mission, and Core Values
  • Exercise honesty, integrity, and respect and interact professionally with co-workers, clients, and vendors.
  • Demonstrate a positive attitude.
  • Maintain a professional appearance and demeanor.
  • Maintain regular attendance.
  • Keep work areas neat and organized.
  • Exercise initiative and be open to learning new skills and tasks.

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