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Service Administrator

3 months ago

Missoula, United States Aware Inc. Full time
Job DescriptionJob DescriptionDescription:

At AWARE, we believe that families are our most important resource and that our connection with our communities is vital.


We are seeking a compassionate and dedicated Individuals to join our team.


If you share our values and are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity to join our team as a Residential Service Administrator.
We offer competitive wages , and CPR/First Aid Certification through the American Heart Association.

In our commitment to building on strengths, taking on challenges, and being agents of change you will play a vital role in helping us achieve our mission of providing exceptional healthcare services to our clients.


As a Service Administrator, you will be responsible for providing care and support to our residents in a safe and comfortable home environment. Our goal is to empower, value, care for, and respect each resident while ensuring they live according to their own idea of independence. This position has the unique opportunity to work collaboratively to make an impact on the lives of adults with developmental disabilities in Montana. You will provide overall administrative supervision of assigned treatment programs. This will include scheduling staff, overseeing billing procedures, acting as a community liaison, providing direction to assigned staff and overseeing the day-to-day functions of the program(s), and conducting quality assurance reviews.


Responsibilities:
  • Provides overall administrative supervision and service leadership to all assigned programs, projects, and/or staff;
  • Assures each assigned program complies with licensing and Medicaid standards, and AWARE, Inc. Quality Standards;
  • Assists in the development and review of written policies and procedures governing all aspects of assigned treatment programs;
  • Compiles and reports outcome data to demonstrate program effectiveness;
  • Acts as a community liaison by communicating professionally and timely with community members –such as schools, outside agencies, and parents;
  • Conducts file reviews in a timely and efficient manner, in addition to directing any needed corrections, addendums, etc.;
  • Networks with other community agencies to provide services;
  • Completes all assigned human resource-related activities, such as employee appraisals, discipline procedures, employment;
  • Interviews, hiring, firing, and the orientation and training of new employees;
  • Provides day-today supervision to Administrative Assistants/Coordinators as assigned;
  • Responds to programmatic crisis needs as called upon;
  • Oversees the training needs of program staff;
  • Manages a caseload as needed and travels within the geographical area of the assigned caseload to provide needed services;
  • Records notes, billing units, assessments, referrals, and other data entry assignments via AWARE’s Electronic Healthcare Record System;


To learn more please visit AWARE


We are proud to be an equal opportunity employer.


Requirements:

Excited to join our organization?AWARE Service Administrator's earn $72,080.00 per year.

Talents, skills, and abilities:

  • Requires either (1) MS/MA Degree in a Business or Human Services related field; or (2) BA/BS degree in a Business or Human Services related field.
  • Three (3) years of direct employment related experience that includes staff supervision.
  • A thorough administrative understanding of social service/treatment related, and case management programs.
  • Requires fundamental knowledge of the following: appropriate agency, state, and federal laws, rules, procedures, policies, regulations governing such programs, business and management principles, and human resources.
  • Requires skills in oral, written and interpersonal and necessitates the ability to set goals and to meet them within established standards, to think critically, to recognize challenges and problem solve, to interpret and adapt guidelines to specific situations, and to work independently as well as part of a team.

Benefits:


AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE’s benefits include:

  • Annual raises
  • Tuition Reimbursement
  • Health Insurance
  • Dental/Vision Insurance
  • 401(k) with company match
  • Life Insurance
  • Wellness programs
  • Generous paid time off