Medical Support Assistant
4 weeks ago
Job Summary: We are seeking a highly skilled and motivated Medical Support Assistant to join our team at the VETERANS HEALTH ADMINISTRATION. As a Medical Support Assistant, you will play a critical role in providing administrative support to our healthcare team, ensuring the smooth operation of our clinics and facilities.
Key Responsibilities:
- Provide administrative support to healthcare team members, including scheduling appointments, managing patient records, and communicating with patients and families.
- Assist with the coordination of patient care, including preparing patient charts, updating medical records, and communicating with healthcare providers.
- Provide customer service to patients, families, and healthcare team members, responding to inquiries and resolving issues in a timely and professional manner.
- Maintain accurate and up-to-date records, including patient charts, medical records, and administrative documents.
- Collaborate with healthcare team members to ensure seamless communication and coordination of patient care.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- At least 6 months of experience in a healthcare setting, preferably in a medical support or administrative role.
- Excellent communication and customer service skills, with the ability to work effectively with patients, families, and healthcare team members.
- Ability to maintain accurate and up-to-date records, with attention to detail and organizational skills.
- Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team of dedicated and compassionate healthcare professionals.
- The chance to make a difference in the lives of our patients and their families, providing high-quality care and support.
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