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Administrative Services Assistant

2 months ago

Nashville, United States Software Technology Inc Full time
Job DescriptionJob Description

Title: Compliance Coordinator (aka ASA of Compliance)

Department: Tennessee Corrections Institute (TCI), Training Division

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Compliance Coordinator), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:

  • Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
  • Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
  • Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
  • Perform quality assurance checks to maintain high standards in training delivery and documentation.
  • Act as an executive assistant to the Director of Training and Executive Director, managing schedules, communications, and other critical administrative tasks.
  • Monitor and report on staff development, including tracking hours of self-development activities.
  • Produce detailed reports and analyses related to training compliance and effectiveness.
  • Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
  • Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

  • Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
  • Proven experience in data analysis, project management, and administrative support.
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Excellent organizational and time management skills to meet strict deadlines.
  • Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Job Type: Full Time

Expected Hours: 40 per week

Benefits: Flexible schedule

Schedule: 8-hour shift

Location Preferences:

  • Candidates should ideally be within commuting distance of Nashville, TN, Jackson, TN, or Clinton, TN.

Work Location:

  • This position offers a mix of remote work and on-site responsibilities. The incumbent may need to report in person to designated locations as required.

Agency Home Office: Nashville, Tennessee

Onboarding Requirements to Complete Upon Acceptance

Onboarding Requirements

Identogo Fingerprinting:

  • Please find instructions on the Files and Documents section of your dashboard or here
Infocubic Background Verifications:1) TN Package with TN Counties
  • Global Monitor Check
  • US Criminal Record Locator w/ Alias
  • Federal Criminal History (7 years)
  • County Criminal History (7 years)
  • National Sex Offender Registry
2) 12-panel drug screenOrder Infocubic Background Verifications HereBreak Out Invoice By

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TypeCategoryQualificationDescriptionCompetencyRequiredSkillsOthersAdministative AssistantProficient (4-6 Years)YesSoftwareOthersAdobe AcrobatProficient (4-6 Years)YesSkillsOthersAppointment SettingNovice (1-3 Years)NoSkillsOthersCorrespondence - EmailProficient (4-6 Years)YesSkillsOthersCorrespondence - GeneralProficient (4-6 Years)YesSkillsOthersCustomer ServiceAdvanced (7-9 Years)YesSkillsOthersCustomer Service SkillsProficient (4-6 Years)YesSkillsOthersData EntryAdvanced (7-9 Years)YesSkillsOthersEmailingAdvanced (7-9 Years)YesSkillsOthersExecutive ExperienceProficient (4-6 Years)NoSkillsOthersFilingProficient (4-6 Years)YesSoftwareOthersInternetProficient (4-6 Years)YesSoftwareOthersMicrosoft ExcelAdvanced (7-9 Years)YesSoftwareOthersMicrosoft WordProficient (4-6 Years)YesSkillsOthersTravel ArrangementsProficient (4-6 Years)NoSkillsOthersTypingAdvanced (7-9 Years)YesSkillsOthersVerbal CommunicationProficient (4-6 Years)Yes