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Front Desk Sales Associate

2 months ago

Palm Coast, United States Stretch Zone - 1112 Full time $13 - $15
Job DescriptionJob DescriptionBenefits:
  • Paid time off
  • Training & development
  • Health insurance

Are you seeking a position that allows you to use your administrative and customer service skills to make a difference in the lives of others? Join the movement thats sweeping the nationapply to be part of the Stretch Zone team

Stretch Zone Palm Coast has an opening for an organized, dynamic Front Desk Sales Associate who can undertake all receptionist and administrative duties, plus support the sales team. You will be the face and "voice" of the company for visitors and clients. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. Competence in dealing with challenges and providing information with a five-star customer-service approach are essential.

The goal is to make visitors and clients feel comfortable and valued while on our premises or when communicating by phone. The Administrative Receptionist Associate is a key contributor to making visitors and clients have a great experience whenever they interact with Stretch Zone.

Who are we?


  • Stretch Zone provides clients with Flex-ability for Life by using a proprietary stretching method and a patented stabilization system.
  • Stretch Zone seeks to improve client health and wellness.
  • Stretch Zone facilities offer a welcoming environment, knowledgeable staff, and comfortable equipment, all of which allow clients to relax and fully benefit from our methods.
  • Stretch Zone uses a patented strap system and proprietary tables to stabilize muscles, our certified stretch practitioners deliver a life-changing stretch experience.
Responsibilities:


  • Greet new visitors and clients with a smile to create a great first impression
  • Make a minimum of 30 outbound phone calls, and 30 SMS text messages daily
  • Makes calls to confirm sales consultations 24-48 hrs. prior to appointment time
  • Answer all inbound calls using our proven Telephone Intake (IT) script
  • Check and respond to Voice Mail throughout the day
  • Check and manage studio emails
  • Complete all assigned automated tasks generated from Club Ready as directed by GM
  • Field customer complaints and concerns by noting on client accounts and alerting GM
  • Understand and communicate company policies regarding contract memberships, cancellations, and refunds
  • Communicate any past due accounts to GM
  • Helps promote current client renewals as directed by GM
  • Calls all clients who are not meeting their session per week average
  • Assists in monitoring client sessions to ensure appointments run on time
  • Works closely with store stretch practitioners and the management team to provide outstanding service and a comfortable atmosphere for all clients
  • Responsible for managing the inventory of the store
  • Assist the team to ensure the studio is clean and always organized
Required knowledge and skills:


  • Must be highly motivated to succeed with self and others
  • Must become proficient with Club Ready software
  • Must practice a Five-Star approach to customer service
  • Exhibit outstanding organizational skills
  • Have excellent communication and interpersonal skills
  • Demonstrate the ability to enhance administrative skills and increase Stretch Zone knowledge
  • Have a solid understanding of studio operations
  • Love being a team player
Compensation / Perks:


  • $13-15 per hour base salary plus studio bonuses based on performance
  • High-energy atmosphere
  • PTO - (Full Time)
  • Health Insurance - (Full Time)
  • Career growth opportunities
  • Continuing education opportunities
Shift and Schedule:


  • Monday thru Friday
  • Evenings as needed
  • Saturdays as needed
  • Will consider a part time or full-time associate depending on studio needs
Studio Location: Island Walk Shopping Center, 250 Palm Coast Parkway, #503, Palm Coast, FL 32137

At Stretch Zone, we encourage a teamwork environment Our main goal is to improve the lives of others with our assisted stretching practices. Stretch Zone has convenient locations throughout the United States. Learn more at stretchzone.com. Become part of the team