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Front Desk Associate

2 months ago


West Palm Beach, Florida, United States FirstService Residential Florida Full time
Front Desk Associate Job Description

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at FirstService Residential Florida.

Key Responsibilities:

  • Provide exceptional customer service and communication skills to residents, guests, and service providers.
  • Monitor and operate electronic security control systems to ensure a safe and secure environment.
  • Greet and direct residents, guests, and invitees in a professional and courteous manner.
  • Respond to emergency situations in a timely and efficient manner.
  • Maintain accurate and up-to-date records and logs.
  • Resolve and follow up on all complaints and issues in a fair and timely manner.

Requirements:

  • High school diploma or equivalency preferred.
  • College-level courses in business or hospitality preferred.
  • Two to three years of business experience preferred.
  • Computer literacy and command of information system hardware/software preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.

What We Offer:

  • Full comprehensive benefits, including medical, dental, and vision.
  • Time off benefits and paid holidays.
  • 401k with company match.
  • Occasional travel may be required.

Compensation: $17 Hourly