Current jobs related to Customer Success Manager - Oak Brook - Streamline Healthcare
-
Customer Success Manager
4 weeks ago
Oak Brook, United States Chamberlain Group Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT...
-
Customer Success Manager
3 months ago
Oak Brook, United States Chamberlain Group Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain,found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT...
-
Customer Success Manager
4 weeks ago
Oak Brook, United States Chamberlain Group Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT...
-
Customer Success Manager
3 months ago
Oak Brook, United States Chamberlain Group Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain,found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT...
-
Customer Success Manager
3 weeks ago
Mountain Brook, United States RootX Full timeCustomer Success Manager at RootX Join our dynamic Customer Success team at RootX as a Customer Success Manager! In this role, you will be responsible for building and maintaining strong relationships with our valued customers to ensure their success with our products and services. Collaborate with customers to understand their goals and challenges Provide...
-
Concur, Senior Customer Success Partner
4 weeks ago
Oak Brook, Illinois, United States SAP Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
-
Sr. Specialist, Customer Success
2 months ago
Oak Brook, Illinois, United States Chamberlain Group Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account.Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.As a leader in the Smart Home industry, we boast one of the largest IoT install...
-
Sr. Specialist, Customer Success
2 months ago
Oak Brook, United States The Chamberlain Group Inc Full timeIf you are a current Chamberlain Group employee, please click here to apply through your Workday account. Chamberlain Group is a global leader in access solutions with top brands, such asLiftMasterand Chamberlain,found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install...
-
Oak Brook, Illinois, United States SAP, SE Full timeAbout SAPWe help the world run better. At SAP, we empower you to realize your full potential. Our organizational culture emphasizes teamwork and a collective commitment to enhancing global operations.Your RoleAs a Senior Customer Success Partner, you will play a crucial role in:Building strong relationships with clients to ensure their success and...
-
Oak Brook, Illinois, United States SAP, SE Full timeAbout SAPAt SAP, we empower individuals to excel in their roles. Our organizational culture emphasizes teamwork and a collective enthusiasm for enhancing global operations.Your RoleAs a Senior Customer Success Partner, you will:Foster strong relationships with clients to ensure their success and satisfaction.Utilize your expertise in technology and business...
-
Client Success Specialist
2 weeks ago
Oak Brook, Illinois, United States Chamberlain Group Full timeOverview:Chamberlain Group is a renowned global leader in access solutions, featuring top brands like LiftMaster and Chamberlain, which are present in millions of homes and businesses worldwide.As a key player in the Smart Home sector, we proudly maintain one of the largest IoT installations, offering innovative products such as cameras, locks, card readers,...
-
Client Success Specialist
1 week ago
Oak Brook, Illinois, United States Chamberlain Group Full timeAbout Chamberlain Group:Chamberlain Group is a renowned global authority in access solutions, featuring premier brands like LiftMaster and Chamberlain, which are present in millions of residences, businesses, and communities across the globe.Position Overview:This role is situated within the sales division of Chamberlain Group.Key Responsibilities:1. Oversee...
-
Client Success Strategist
2 weeks ago
Oak Brook, Illinois, United States Chamberlain Group Full timeOverview:Chamberlain Group stands as a premier innovator in access solutions, recognized globally through esteemed brands like LiftMaster and Chamberlain, which are integral to countless residences, enterprises, and communities around the globe.Role Summary:This position is situated within the sales division of Chamberlain Group, focusing on enhancing...
-
Client Success Strategist
1 week ago
Oak Brook, Illinois, United States Chamberlain Group Full timeOverview:If you are a current Chamberlain Group employee, please click here to apply through your Workday account.Chamberlain Group stands as a premier authority in access solutions, featuring renowned brands like LiftMaster and Chamberlain, which are integral to millions of residences, enterprises, and communities globally.As a frontrunner in the Smart Home...
-
SAP Concur, Senior Customer Success Partner
3 weeks ago
Oak Brook, United States SAP, SE Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating Senior, Customer, Business, Technology, Relationship
-
Customer Service Associate
2 weeks ago
Oak Brook, Illinois, United States Doughboy Restaurant Group Full timeJob OverviewAre you prepared to represent our establishment, ensuring every guest departs satisfied? As a Full-Time Carryout/Cashier at Doughboy Restaurant Group, you will have the chance to create memorable experiences for our customers. Your expertise in managing carryout orders and transactions with efficiency and precision will be essential, all while...
-
Customer Information Management Specialist
2 months ago
Oak Brook, United States Radiological Society of North America Full timeJob DescriptionJob DescriptionWhat we're looking for: We are seeking a motivated professional responsible for performing a variety of detailed administrative tasks, including data entry and processing payments. The Customer Information Management Specialist will provide data entry services for various projects, ensure the integrity of our Association...
-
Customer Service Representative
5 hours ago
Oak Brook, Illinois, United States Bill Hepburn - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance options.Key ResponsibilitiesProvide prompt, accurate, and...
-
Customer Service Associate
1 week ago
Oak Brook, Illinois, United States Doughboy Restaurant Group Full timeJob OverviewAre you passionate about delivering exceptional service? As a Full-Time Carryout/Cashier at Doughboy Restaurant Group, you will play a crucial role in ensuring that every customer enjoys a delightful experience. Your ability to handle carryout orders and transactions efficiently will be key in creating a welcoming atmosphere.With a competitive...
-
Logistics Coordinator
3 days ago
Royal Oak, Michigan, United States RPM Full timeJob DescriptionJob Summary:RPM is a leading international logistics and supply chain solutions company, dedicated to providing customized solutions to support complex supply chains. As a fast-growing logistics company in North America, RPM executes thousands of shipments per month through digital innovations and a commitment to customer success.Your Role:The...
Customer Success Manager
1 month ago
About Streamline Healthcare Solutions:
Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.
Our mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation’s premier behavioral health organizations using the latest web-based technology.
Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.
Job Summary for the Customer Success Manager
Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge, serve as an advocate and voice of the customer and coordinate across teams to ensure an exceptional customer experience.
Job Responsibilities for the Customer Success Manager
- Manage multiple customer accounts:
- Understand customer needs and priorities
- Manage projects to ensure deliverables are met
- Regular meetings to stay up to date with customer needs
- Provide product and industry consultation
- Facilitate timely access to resources needed
- Facilitate sales of added functionality and modules to increase the customer’s efficiency.
- Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff.
- Maintain customer retention
- CSAT of 80%
Job Requirements for the Customer Success Manager
- Bachelor's degree or higher in a related field.
- Prior experience as a Customer Success Manager is desirable.
- Experience in Project Management and Change Management
- Leadership and Team Building Skills
- Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred.
- Excellent interpersonal skills and effective written and oral communication skills.
- Innovative
- Critical thinking, problem solving abilities.
- Willingness to travel up to 20%.
- Willingness to work alternate schedules, as required.
remote work