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Program Director

2 months ago

Buffalo, United States Kids First Services Full time
Job DescriptionJob Description

Company Overview
At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children.

Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 

Purpose of Position

The Program Director of the ABA Learning Center is responsible for overseeing the daily operations and management of the learning center. This role includes ensuring high standards of service delivery, managing staff, developing and implementing curriculum, and maintaining client satisfaction. The Program Director will work closely with cross-departmental partners to achieve the center's goals and uphold Kids First Services' commitment to excellence

Responsibilities

  • Lead, Manage, Accountability (LMA): Provide leadership and management to ensure the center operates smoothly and effectively.
  • Process Management: Oversee and refine processes to ensure efficiency and quality in service delivery.
  • Curriculum Development: Develop, implement, and update the curriculum to meet the needs of the clients and ensure high-quality learning experiences.
  • Client Satisfaction: Ensure that clients receive exceptional service and their needs are met promptly and professionally.
  • Budget Management: Manage the center's budget to ensure financial health and resource allocation aligns with strategic goals.
  • Oversee team of RBTs, Behavioral Technicians, and all clinical staff to ensure clinical excellence and alignment with best practices; Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
  • Provide clinical oversight to BCBAs (Board Certified Behavioral Analyst) and Professionals, including signing clinical documentation as needed. 
  • Utilize innovative strategies for interventions to help clients achieve and exceed goals
  • Coordinate services with case managers, families, work personnel, medical personnel, other school staff as needed
  • Provide timely response to concerns raised by clients, clinicians, or external stakeholders
  • Serve as point of contact for building management related issues or concerns
  • Spearhead clinic’s community outreach and engagement efforts, in collaboration with necessary departments 
  • Recognize opportunities to enhance client care, quality, and efficiency, and execute changes in partnership with organizational advancement.
 

Qualifications

  • Master's Degree or higher education in Mental Health discipline - Required
  • 4+ years experience of Learning and Development
  • 4+ years experience in process management and training management.
  • 4+ years of knowledge and experience providing telehealth services/support, including conducting remote assessments and delivering remote supervision of 15+ employees
  • Technical Proficiencies: Program development, data analysis, BIPS, ABA principles, data collection software, and supervision competence - Required 
  • CentralReach ABA Software experience - A plus 
  • Physical Requirement: Exerting up to 30 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed. 
  • Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail 
  • Strong leadership, problem-solving, and executive management skill sets
  • Excellent communication and interpersonal abilities
  • Ability to develop and manage budgets effectively
  • Commitment to client satisfaction and service excellence

Why Choose Kids First?

  • Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA services. As a BCBA, you will have the opportunity to provide remote supervision, parent training sessions, and create treatment plans, all from the comfort of your own home.
  • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency.
  • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Our BCBAs receive virtual support sessions where we prioritize knowledge sharing, collaboration, and continuous support as you grow within our team.
  • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a BCBA on our team, you will have opportunities to expand your role as our business continues to grow
  • Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more

Note: This job description outlines the general responsibilities and qualifications for the above mentioned position. The specific duties may vary based on the needs of the organization and the clients being served.


 

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