General Manager
2 months ago
Are you ready to join our Leadership Team in Cumming, GA and be part of our expanding journey? We are in search of committed General Managers to play a vital role in our growth. Our main focus is on placing the right talent in the right roles for our mutual success. As a General Manager, your key responsibility will be to cultivate an outstanding work environment for our team members and elevate the guest experience with exquisite touches. Your primary goal will be to ensure guest contentment by promoting exceptional performance and providing top-quality products and services that exceed the highest standards of excellence.
What we provide:
- Attractive salary package.
- Qualification for a performance-driven bonus scheme.
- Special discounts at our managed properties throughout North America for you and your family.
$70,000 yearly
Responsibilities:Duties/Responsibilities:
- Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget
- Greets and welcomes guests
- Works to resolve issues or problems that guests may experience
- Handles special requests and accommodations
- Inspects facilities to ensure compliance with applicable standards and regulations
- Ensures maintenance issues are addressed in a timely manner
- Analyzes financial information; plans and facilitates purchases
- Coordinates services with outside suppliers, vendors, travel agencies, and event planners
- Develop and maintain a marketing strategy to promote the hotel and services, especially convention and business functions
- Performs other related duties as assigned
- Recruits, interviews, hires, and trains new hotel staff
- Oversees the daily operations and staff of the hotel
- Provide constructive and timely performance evaluations
- Handles coaching, counseling, and termination of employees in accordance with hotel policy
Required Skills/Abilities:
- A minimum of 3-4 years of prior experience as a General Manager is a prerequisite.
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Extensive knowledge of the hotel and hospitality industry
- Proficient with Microsoft Office Suite or related software
- Able to demonstrate hospitality to team members and guests while performing duties
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing at reception
- Must be able to lift up to 15 pounds at times
As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.”
We understand what it takes to be a part of something great.
Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver what YOU need. We are ready for you to start your journey with us
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