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Administrative Support

3 months ago

Clearwater, United States FrankCrum Staffing, Inc. Full time
Job DescriptionJob DescriptionWe are excited to announce our search for a full-time Sales Support Administrator in our Clearwater, FL office In this role, you will have the opportunity to impact the business everyday by promoting ongoing sales growth and client retention through excellent customer service by providing advanced clerical assistance in the sales process.
  • Coordinates with brokers to gather information, follows up and processes RFPs, and helps facilitate the quoting and carrier approval processes.
  • Screens RFP’s and assigns all RFP’s to Underwriting, following up to make sure all are completed.
  • Coordinates and organizes tradeshows for Broker Manager team and helps manage HubSpot leads generated from tradeshows.
  • Answer incoming sales line and screens calls appropriately via the sales call form.
  • Assists the V.P. of Broker Sales and Broker Managers with daily activities consisting of directing emails to the appropriate parties, prioritizing tasks from brokers, managing various projects, compiling information from other departments, and creating sales/underwriting productivity reports, facilitating broker relationships to increase sales, planning department functions, and organizing sales meetings.
  • Works as a problem solver and solution facilitator to address broker issues regarding sales, underwriting and client care issues including, but not limited to commissions, broker relationships, public relations, rate negotiation, quotes, and requirements for other information unrelated to the sales and underwriting process.
  • Works on a wide variety of special projects such as the creation of new forms and spreadsheets, assisting the V.P. of Broker Sales by compiling data in spreadsheet form for use on various projects.
  • Prepares sales reports from Broker Managers for Leadership Council Meeting.
  • Receives Client Cases regarding new business and reviews the details of the case and either assigns to the appropriate person or handles the entire case.
  • Processes and screens phone calls from four different incoming lines. Receives and researches broker leads and sales leads. Distributes the sales leads to a Broker, Broker Manager or Business Consultant.
  • Monitors and replenishes marketing inventory and daily supplies on-hand and with offsite Broker Mangers within budget.
  • Manages and updates the broker contact and broker distribution lists through Outlook.

Requirements
  • High School Diploma or equivalent is required
  • 2 + years of Sales Support experience
  • Previous experience supporting multiple managers
  • Excellent communication skills

Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
  • Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-twenty-five dollars a month for family
  • Dental and Vision Insurance
  • Short Term Disability and Term Life Insurance at no cost to the employee
  • Long Term Disability and Voluntary Term Life Insurance
  • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
  • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
  • Employee Assistance Program at no cost to the employee
  • Flexible Spending Accounts for Medical and Dependent Care Reimbursement
  • Health Savings Account funded by FrankCrum
  • Paid time off and holiday pay
  • Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
  • PTO cash out
  • Tickets at Work
  • Access to the Corporate America Family Credit Union
  • Employee and client referral bonus programs
  • Paid volunteer time

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