Residential Support Service Supervisor- Bilingual

4 weeks ago


Chicago, United States SGA Youth & Family Services Full time
Job DescriptionJob DescriptionDescription:

Residential Support Service Supervisor-Bilingual



POSITION RESPONSIBILITIES


Provides operational oversight and supervision for assigned residential locations during scheduled shifts and is responsible for all administrative and program duties under the direction of the Residential Manager.

Maintains, adheres to, and communicates company policies and procedures.

Develops and maintains an effective communication relationship with staff members and is responsible for communication to staff regarding changes impacting the individuals supported, company communications, and other relevant information obtained through leadership, emails, etc.

Reviews DSP attendance and responsible for the tracking of DSP attendance in accordance with established attendance policy guidelines.

Reviews and tracks medications errors in partnership with the quality team and participates in quality improvement initiatives as needed.

Ensures adherence to driving policy and procedures and works in partnership with the Residential Manager to monitor company vehicle maintenance and operation.

Provides corrective action, coaching, and mentorship to staff as needed in partnership with the Residential Manager and HR team.

May assist the nursing team with the distribution of medications to homes and other medication related activities.

Collaborates and partners with the scheduling team on staffing plans and needs for assigned residences.

Ensure staff adherence to Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs), meeting medical, physical, psychological, and social needs and collaborates with the Residential Manager to develop and review ISPs/BSPs.

Provides crisis behavioral intervention and debriefing support to DSP’s following a crisis.

Be knowledgeable of prevention of abuse, neglect, and misappropriation of property, and self-abuse. Understands how to respond per company policies and procedures and mandatory reporting laws.

Reviews the availability of on-site supplies and coordinates with Residential Manager on needs. Additionally maintains accurate financial records for the appropriate supplies, groceries, and household item needs in compliance with Vista Care policies.

May provide direct care and support to individuals as needed.

Conducts monthly program inspections and audits.

Performs other duties as assigned. ?

Requirements:

Bachelor's degree in social work, social services, or other related fields.

5 years experience as a direct support professional preferred.

Fluent in Spanish language.

Previous experience in shelter services, support with rehousing homeless clients, customer service, and/or human services fields preferred.

5 + experience as a direct supervisor or manager of others preferred.

Ability to supervise and manage others while ensuring the best possible care and support is provided to individuals.

Maintains a high degree of professionalism, including maintaining professional boundaries and adherence to confidentiality.

Cultural sensitivity.

ability to successfully complete all applicable federal, state, and local requirements.


Ability to bend, twist, lift, reach, pull push up to 25 lbs.

Variable weekly hours to support operational needs including evenings, nights, weekends, and holidays. Shifts may be up to 12 hours in length and may be flex between AM or PM rotations based on business needs.

Medical Statement of good health ( required every 2 years of employment).



  • Chicago, Illinois, United States SGA Youth & Family Services Full time

    Job OverviewPosition Title: Bilingual Residential Support Services SupervisorKey Responsibilities:Oversee and manage operations at designated residential facilities during assigned shifts, ensuring compliance with all administrative and programmatic responsibilities as directed by the Residential Manager.Uphold and communicate organizational policies and...


  • Chicago, Illinois, United States Delta-T Group Full time

    Position Overview: The Bilingual Youth Support Specialist is responsible for delivering direct care services, overseeing, and ensuring the well-being of adolescents in a residential setting. This role involves acting as an advocate, mentor, educator, and role model for the youth. Key Responsibilities: * Facilitate the modification of attitudes and behaviors...


  • Chicago, Illinois, United States Delta-T Group Full time

    Position Overview:The Bilingual Youth Care Worker plays a crucial role in delivering direct support services and ensuring the well-being of adolescents in a residential setting. This position involves acting as a mentor, educator, and advocate for the youth, fostering a safe and supportive environment.Key Responsibilities:Engage with youth to promote...


  • Chicago, United States Kleo Community Life Center Full time

    Job DescriptionJob DescriptionSalary: POSITION/TITLE: RESIDENTIAL AIDE - BILINGUAL SPANISH or FRENCH REPORTS TO: KLEO SHIFT SUPERVISORPOSITION STATUS: FULL TIME/NON-EXEMPT JOB SUMMARY: RESIDENTIAL AIDE is responsible for completing the day-to-day activities under the direction of the Shift Supervisor at KLEO’S Shelter. K.L.E.O. Community Family Life...


  • Chicago, United States SGA Youth & Family Services Full time

    Job DescriptionJob DescriptionDescription:SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.Operations Support Supervisor- Bilingual MAJOR DUTIES AND RESPONSIBILITESSupport in monitoring all program action from multiple departments for...


  • Chicago, Illinois, United States Delta-T Group Full time

    Position Overview:The Bilingual Youth Support Specialist plays a crucial role in delivering direct care services and ensuring the well-being of adolescents in a residential setting. This position involves acting as an advocate, mentor, and educator, fostering a safe and supportive environment for youth.Key Responsibilities:- Provide direct supervision and...


  • Chicago, Illinois, United States Morguard Residential Full time

    Descripción del Puesto de Supervisor de Servicios RegionalMorguard Residential es una destacada empresa en el sector inmobiliario que realiza inversiones estratégicas en activos multifamiliares en toda América del Norte. Actualmente, estamos en la búsqueda de un Supervisor de Servicios Regional comprometido para unirse a nuestro...


  • Chicago, Illinois, United States Dubois Douglas Centre Full time

    Residential Services ManagerWe are seeking a committed Residential Services Manager to oversee the management of residential service documentation for the Department of Mental Health and Developmental Disabilities (DMHDD). Below are the key responsibilities and qualifications:Supervision: Oversee residential supervisors and coordinate professional services...


  • Chicago, Illinois, United States Servpro Industries Inc Full time

    About UsServpro Industries Inc. is a premier remediation and restoration service provider, catering to both residential and commercial sectors.Position OverviewThe Bilingual Restoration Operations Supervisor will oversee, execute, and facilitate remediation and restoration tasks related to fire, water, mold, and storm damage, as well as commercial services....


  • Chicago, Illinois, United States Trilogy Behavioral Healthcare Full time

    Position Summary:$ /Hr.($3 Increase for hours worked after 5:00 pm)Schedule: 4:00 pm - 12:30 amSunday - Thursday or Tuesday - SaturdayThe Residential Program Supervisor is responsible for overseeing and managing the well-being of clients within the residential program during their assigned shifts. This role involves close collaboration with the Team Leader...


  • Chicago, Illinois, United States Deborah's Place Full time

    Position Overview This role is pivotal in overseeing the daily operations of the shelter, which includes maintaining logs, preparing meals, intervening in crises, facilitating program activities, and ensuring the safety and integrity of the program. Available Shifts: 1. Thursday night 12am-8am, Friday 4pm-12am, Saturday 8am-4pm 2. Friday night 12am-8am,...


  • Chicago, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Servpro is a leading remediation and restoration company that provides services to both residential and commercial clients. Bilingual Restoration Field Supervisors will lead, perform, and support remediation and restoration services of fire damage, water damage, mold damage, storm damage, and commercial services. This can include demolition, cleaning,...


  • Chicago, Illinois, United States Deborah's Place Full time

    Position Overview This role is pivotal in overseeing daily operations at Safe Haven, which includes managing volunteer schedules and training; ensuring accurate documentation; preparing and delivering meals; providing crisis support; facilitating Safe Haven activities; and maintaining a secure and welcoming environment. Work Schedule Tuesday - Thursday: 11...


  • Chicago, Illinois, United States Deborah's Place Full time

    Job OverviewPosition SummaryThis role involves delivering direct clinical and case management support at our newly established residential facility. Responsibilities include conducting intake assessments for new residents, collaboratively creating personalized service plans, providing crisis intervention, individual counseling, and facilitating therapeutic...


  • Chicago, United States SpeakEZ Virtual Solutions LLC Full time

    Job DescriptionJob DescriptionJob Overview: Our client is seeking a bilingual (Spanish/English) Maintenance Supervisor to join their team in Chicago, IL. The ideal candidate will have a strong background in electrical and mechanical maintenance within a food manufacturing environment. This role is crucial for ensuring the smooth operation of production by...


  • Chicago, Illinois, United States Patagonia Full time

    Position Title: Bilingual Customer Support SpecialistReporting Structure: Reports to Customer Service Senior SupervisorWork Arrangement: Hybrid RemoteEmployment Type: Full-Time Fixed-Term ContractCompensation Overview:Salary Range: $26.50 per hourAdditional Compensation: Bilingual differential + stipend for home office suppliesRole Overview:As a Bilingual...


  • Chicago, Illinois, United States Patagonia Full time

    Position Title: Bilingual Customer Support SpecialistReporting Structure: Reports to Customer Service Senior SupervisorWork Arrangement: Hybrid RemoteEmployment Type: Full-Time Fixed-Term ContractCompensation Overview:Salary Range: $26.50 per hourAdditional Compensation: Bilingual differential + stipend for home office suppliesRole Overview:As a Bilingual...


  • Chicago, Illinois, United States Patagonia Full time

    Job Title: Bilingual Customer Support SpecialistReports to: Customer Service Senior SupervisorLocation: Hybrid RemoteJob Type: Full-Time Fixed-Term ContractCompensation:Pay range: $26.50General Overview:As a Bilingual Customer Support Specialist, your primary responsibility is to deliver outstanding customer service experiences. You will be an integral part...


  • Chicago, Illinois, United States Friend Health Full time

    Job OverviewPOSITION SUMMARYThe Residential Support Specialist is accountable for providing weekend and evening oversight. This role is essential in fostering a secure and therapeutic atmosphere for clients receiving residential services, ensuring that the services delivered align with each client's Master Treatment Plan.KEY RESPONSIBILITIESAssist counselors...


  • Chicago, Illinois, United States Morguard Residential Full time

    Job OverviewCompany OverviewMorguard is a comprehensive real estate firm dedicated to strategic investments in premium, well-situated multifamily properties across North America. Our on-site teams play a pivotal role in the success of our communities.Position SummaryThe Facilities Operations Supervisor serves as a key support figure for the designated...