Customer Service Representative
2 months ago
Job Duties:
- Point of contact for customers
- Taking telephone calls and responding to emails
- Addressing customer issues/concerns; relaying ETA's, notating customer issues that need to be escalated to Sales Manager and/or Engineer.
- Order entry
- Fixing price discrepancies in the system
- Additional administrative duties as required
Skills Required:
- Must have excellent telephone etiquette, looking for a friendly, professional personality.
- MS Office Proficiency with emphasis on Excel
- Vision Point experience a plus but not required
- Flexible, willing to wear "different hats" as needed
Misc. Details:
- Full-time, Monday - Friday, 8AM - 4:30PM w/a 30-min. meal break
- Temp to Hire
- $20.00 per hour
- Paid Holidays
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