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Customer Service Representative

2 months ago

Temecula, California, United States Divergent Marketing Solutions Full time
Job Description

**About Divergent Marketing Solutions**

We are a dynamic marketing solutions company that has established partnerships with prominent brands. Our goal is to provide innovative sales and marketing campaigns that yield high returns on investment (ROI) and drive sales revenue for our clients. This year, we are targeting significant growth, and our sales team plays a crucial role in achieving this goal.

**Job Summary**

We are seeking a dedicated and driven Sales Associate to work with our customer base, expand our market, and assist in closing sales cycles for new and existing product inquiries. The ideal candidate will be hungry, motivated, and committed to learning the ropes at an entry-level position and growing within our team.

**Key Responsibilities**

  • Communicate product features and benefits to customers throughout the sales process
  • Analyze targeted customers using territory and demographic research
  • Identify new sales opportunities and leverage cross-selling approved products
  • Develop expertise in market and territory research, customer engagement, and brand profitability
  • Achieve high closing sales rates by overcoming objections and utilizing negotiation tactics
  • Collaborate with team members to ensure client goals are met

**Requirements for Success**

  • Experience in customer service, sales, or management is highly desirable
  • Excellent communication skills, both verbal and written
  • Tenacity, grit, and a commitment to professionalism
  • A student mentality and the drive to succeed and acquire new skills
  • An approachable and positive demeanor