Call Center Service Representative

4 months ago


Temecula, United States Pedder Auto Group Full time
Job DescriptionJob DescriptionDescription:

The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway.


We pride ourselves in having a great work environment that translates to a great customer service experience.

The Call Center Service Representative position is responsible for handling all inbound and outbound service department phone calls, as well as confirming service appointments.

Requirements:

Responsibilities

  • Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department.
  • Schedule inbound Service appointments via phone and web using internal booking software.
  • Achieve the service and customer satisfaction objectives set
  • Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation

Qualifications

  • Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers.
  • Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
  • The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.


  • Temecula, United States Pedder Auto Group Full time

    Job Type Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore...


  • Temecula, United States Staffmark Full time

    Ready to take your data entry and communication skills to the next level? Staffmark is hiring a Call Center Representative to report to work in Temecula, CA. This temp-to-hire position is a great way to get your foot in the door with our partner company where there is room to grow in your clerical career! Keep reading to find out how to apply. Employee...


  • Temecula, United States Staffmark Group Full time

    Ready to take your data entry and communication skills to the next level? Staffmark is hiring a Call Center Representative to report to work in Temecula, CA. This temp-to-hire position is a great way to get your foot in the door with our partner company where there is room to grow in your clerical career! Keep reading to find out how to apply. Employee...


  • Temecula, California, United States Pedder Auto Group Full time

    Position Type: Full-time Overview:The Pedder Automotive Group, established in 2008, is a family-owned dealership group operating multiple locations in Southern California, representing various automotive brands. Our commitment to fostering a positive work environment enhances our customer service excellence.Role Summary:The Call Center Service Representative...


  • Temecula, California, United States Pedder Auto Group Full time

    Job TypeFull-timePosition OverviewThe Pedder Automotive Group, a family-owned dealership network, is dedicated to providing exceptional customer service across its multiple locations. We are looking for a Call Center Service Representative to manage all incoming and outgoing calls related to our service department and to assist in scheduling service...


  • Temecula, California, United States Best Buy Full time

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Best Buy. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience and ensuring the accurate processing of customer transactions.**Key Responsibilities:**• Process transactions such as new orders, returns...


  • Temecula, California, United States Staffmark Full time

    Job SummaryStaffmark is seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity to develop your communication skills and work in a fast-paced environment.Key ResponsibilitiesCustomer Service:...


  • Temecula, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team at VCA Pet Medical Center in Temecula. We take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re...


  • Temecula, California, United States FFF Enterprises Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide timely and effective...


  • Temecula, California, United States Staffmark Group Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Staffmark Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key...


  • Temecula, United States AQH Full time

    Job DescriptionJob DescriptionWe are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional...


  • Temecula, California, United States Pedder Auto Group Full time

    **Job Overview**The Pedder Automotive Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service department, you will be responsible for handling all inbound and outbound phone calls, confirming service appointments, and providing exceptional customer service.**Key...


  • Temecula, United States BDT & Associates, Inc. Full time

    Benefits: 401(k) Bonus based on performance Seeking a high quality, self motivated, standout candidate who embodies and upholds our CORE values. Do you lead with honor, have integrity and the ability to build strong lasting relationships with our clients with the ability to balance work and life? Candidate must provide invaluable support to our financial...


  • Temecula, California, United States FFF Enterprises Full time

    {"Job Title": "Customer Care Specialist", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.Key...


  • Temecula, California, United States Wencor Group Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Wencor Group. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in the aviation industry.Key ResponsibilitiesProvide timely and effective customer support and...


  • Temecula, California, United States Temecula Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at QC Manufacturing Inc. in Temecula, CA.Key Responsibilities:Provide exceptional customer service to internal and external customersRespond to customer inquiries and resolve issues in a timely and professional mannerCollaborate with cross-functional teams to...


  • Temecula, United States Divergent Enterprises Full time

    We are seeking an Entry Level Customer Service Representative to join our team! The Entry Level Customer Service Representative will be responsible for helping customers by providing product and service information, resolving technical issues and a part of a full sales cycles. Bilingual abilities are a major plus for the role but are not necessary to apply....


  • Temecula, California, United States Temecula Creek Inn Full time

    Job OverviewCore Objective: The primary responsibility is to warmly welcome guests in a prompt and courteous manner. As the initial point of contact for many visitors, the Hotel Front Desk Agent is tasked with managing guest check-ins and check-outs, distributing room keys, addressing inquiries, and processing payments for hotel amenities.Key...


  • Temecula, California, United States Scrubblade Inc. Full time

    Job SummaryScrubblade Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring that product orders are processed quickly and accurately, providing seamless service to our customers.Key ResponsibilitiesOrder Processing: Process incoming orders, invoice...


  • Temecula, California, United States AQH Full time

    Job OverviewAQH is a rapidly growing company that specializes in providing all-natural cleaning products to families in San Diego. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our team, you will be responsible for delivering exceptional customer satisfaction,...