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Inside Sales Representative, Strategic Accounts
1 month ago
Company Overview
EPS Learning is a leading K–12 supplemental literacy and math curriculum company. Its suite of solutions includes many well-known, trusted and proven products like SPIREⓇ, Explode The CodeⓇ and Wordly WiseⓇ. The company recently took on a private equity partner committed to product and go-to-market investments that will position the company for explosive growth over the coming years. We are looking for candidates who want to be part of addressing one of our nation’s most critical challenges. Fewer than a third of all students can read proficiently. Reading ability is a key driver of equity since only 20% of Hispanic students, and 16% of Black students can read proficiently by 4th grade. You will be joining a high-paced, creative and fun team dedicated to making a difference in children’s lives and driving equity across our nation’s public schools.
Position Summary
The Inside Sales & Support Representative is someone who enjoys interacting with and supporting customers, working on campaigns and strategic projects, providing administrative support, and performing extensive strategic outreach for new sales opportunities. The role is focused on a variety of research-based K-12 ELA and math products and has two primary responsibilities; first, to generate market interest and sell both print and digital educational resource programs to current and potential clients. As such, this role has a revenue goal and sales incentive plan to reward new account growth. Second, this role is expected to work collaboratively and efficiently while providing direct support to internal colleagues, external customers, and prospects.
Responsibilities
- Effectively utilizes an outbound sales process including needs-based consultative selling to aid customers in achieving business goals through EPS products and services.
- Develops multi-level relationships with accounts to promote, market, and sell EPS brands to existing and potential customers within assigned territory.
- Targets select B2B partners within the given territory.
- Supports and works under the direction of the Director of Strategic Partnerships to learn the alternative channels business and bring to market a comprehensive team plan.
- Effectively use CRM tools to manage time and resources to provide updated information, competitive intelligence, and market trends with our customers.
- Supports requests for Quotes, changes, edits, and updates.
- Facilitate conversations with the distribution and order management teams to ensure awareness and inventory needs for large sales orders.
- Ensures Technical Support Representatives have the necessary information for license activation of digital orders. Facilitates meetings where necessary between internal teams and district contacts.
- Coordinates professional learning discovery and pre-sales conversations as required.
- Completes process for shipping samples to prospective customers and helps manage the on-hand supplies required by the Sales Team when travelling.
- For new customers, acts as a liaison between the EPS Contracts Team and the Purchasing Offices to ensure EPS has the required vendor registration and Tax exemption documentation. Drives and creates a positive, collaborative team selling environment by developing a deep customer understanding of needs and leveraging internal departments to maximize revenue opportunities.
- Supports and sells directly to international customers.
- Ability to overcome objections and effectively deal with customer rejection.
- Responsible for responding to customer inquiries in a timely manner and following up on all sales leads.
- Drives continued growth by moving customers to our online order-entry platform.
- Work directly with customers to assess, describe solutions, define products, and create quotes.
- Responsible for input to sales, profit forecasting overall sales, marketing plans, self-study of products and applications
- Attendance required at sales meetings, National and Regional conferences and trade shows, and occasional strategic customer meetings.
Qualifications
- Bachelor’s degree in business related field preferred; years of relevant experience considered in lieu of degree.
- 3-4 years of sales experience (SDR preferred).
- Excellent organizational and time management skills.
- Possess a high level of professionalism, ethics, confidence, and a commitment to a team approach.
- Engaging and goal-oriented personality.
- Excellent written and oral communication skills with the ability to conduct presentations.
- Ability to travel a few times a year to company events or key customer sites.
Benefits and Perks
- We offer a competitive compensation package based on various factors including but not limited to qualifications, skills, competencies, location, and experience.
- Other rewards may include an annual bonus or commission, a 401(k) retirement plan with employer match, medical, dental, and vision insurance effective day 1, generous PTO and paid holidays, and employer paid life and short & long term disability insurance.
- We provided you with a laptop for your home office and a flexible remote-first work culture.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Our organization is dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply You may be just the right candidate for this or other roles. Please be sure to attach your resume. Applications without an attached resume will be considered incomplete. We are an Equal Opportunity Employer.
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