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Records Manager
3 months ago
- Demonstrates solid knowledge of RIM policies and procedures, data privacy issues (HIPAA), and electronic data management
- Manages all aspects of onsite and offsite file management including:
- Label review, validation, printing, and provision
- Location tracking
- Onsite and offsite collection audits
- Processing collections for transfers for departing attorneys and clients
- Ensures compliance with Legal Holds and Ethical Walls, including:
- Ensures access controls for files under Ethical Wall
- Ensures integrity of files under Legal Hold while in circulation
- Records Team Management including:
- Creates and tracks work assignments, providing direction as necessary
- Conducts performance management, coaching, and staff development and training
- Manages and champions local office electronic transformation
- Provides secretarial and staff training
- Conducts welcome and orientation meetings with new lawyers
- Creates process and rigor around meetings and project planning to ensure the most effective results out of team meetings
- Appear on camera for meetings with co-workers or external parties via video chat
- High attention to detail, outstanding organizational skills, and the ability to manage time effectively
- Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
- Ability to work under pressure to meet strict deadlines, adapt to a fast-paced, high pressure environment to achieve business goals and objectives
- Excellent interpersonal and communication skills (oral and written), and professional demeanor and presentation, including active listening and ability to convey information clearly
- Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
- Recognize confidential, sensitive, and proprietary information and maintain confidentiality
- Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
- Bachelor’s Degree or equivalent experience is preferred
- 3+ years of Records Management or related experience
- 1 to 3 years supervisory experience required, preferably in a law firm or other professional services firm
- Strong technical skills required, experience with records management databases such as iManage Records or FileTrail preferred