Human Resources Generalist

1 week ago

Las Vegas, United States Westgate Resorts Full time
Job DescriptionJob DescriptionCompany Description

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there

Job Description

The Team Member Services (HR) Generalist plays a vital role at both our Westgate Flamingo Bay Resort & our Westgate Las Vegas Resort & Casino properties.  You will have the opportunity to be more than just an HR person; you will be part of creating a dynamic culture and work on a team that collaborates and has the desire to raise the bar. You will help oversee all Team Member Service’s functions.

You will support the management of the Team Member Services (Human Resources) department and assist in overseeing benefits administration, employee relations, communication to departments and team members, career development of team members, wage & hour compliance, training, talent sourcing, and legal matters related to resort employees. This position reports to the Team Member Services Manager.

As the Team Member Services (HR) Generalist you will:

  • Assist in ensuring compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act., Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit.
  • Oversee the maintenance of accurate and up-to-date personnel files on all employees.
  • Oversee and facilitate training initiatives such as New Hire Orientation, Certified Field Trainers (CFT) program and work with the Corporate L&D team to move forward L&D initiatives.
  • Oversee the J1 program in partnership with the TMS Manager.  Responsible for building and maintaining relationships with sponsors, agencies, and potential team members.  Has extensive knowledge of all federal guidelines for the J1 program and ensures compliance is maintained.
  • Assist with leave programs such as FMLA, PLOA, Workers' Compensation, etc.
  • Assist in submitting required documentation in response to unemployment claims.
  • Coordinate with Community Outreach Partners on Foundation activities and events.
  • Takes the lead in Employee Experience initiatives as directed by the TMS Manager.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Help coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and anti-discrimination/sexual harassment.
  • Assist with investigations of team member complaints.
  • Assist with benefits programs such as life, health, dental, and disability insurance, vacation, sick leave, leave of absence, team member assistance, and related educational programs.
  • Assist in preparing team member separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Assist/support the TMS Coordinator in onboarding processes as needed.
  • Assist in the training and development of TMS Coordinator as directed by TMS Manager.
  • Assist Recruiter with hiring fairs when needed.
  • Supporting and developing the Team Member Services Coordinator.
  • Performs other duties as assigned.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

  • Bachelor's degree (B. A.) from a four-year college or university; and three to five years related experience; or equivalent combination of education and experience.
  • The ideal candidate will have hospitality experience.
  • Bilingual Proficiency in both English and Spanish is highly preferred. 
  • FMLA/ADA experience is desired.
  • Minimum of 3 years of previous HR experience.
  • Must have experience in disciplinary actions and terminations.


Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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