Loan Operations Manager
3 weeks ago
This position is responsible for the overall operations of commercial/agricultural loan production. This includes oversight of document preparation, processing, and file imaging. The position is also responsible for supervision of loan processing and administrative staff.
Essential Duties and Responsibilities
- Supervise loan production to ensure all loans are being processed in a timely and accurate manner, according to regulatory requirements and bank policies.
- Supervise daily loan servicing activities.
- Maintain a high level of knowledge on all software and systems that pertain to loan documentation and servicing.
- Manage software updates related to loan documentation and servicing.
- Stay current on regulatory changes by attending seminars and reading available information.
- Review and commit loan files in document storage system.
- Perform HMDA reporting activities.
- Perform Section 1071/Reg B reporting activities.
- Communicate with branches with updates and procedural changes.
- Assist in training new personnel to ensure bank policies and procedures are being followed.
- Supervise loan processing and administrative staff.
- Continually improve processes to adapt to changes in regulatory requirements as well as enhance the customer experience.
- Lead special projects related to commercial/agricultural loan administration.
- Liaison to auditors and examiners.
- Responsible for loan accounting.
Qualifications
Education
- A bachelor's degree in business or related field and/or equivalent experience in loan operations.
Knowledge and Experience
- 5+ years of experience in commercial/agricultural loan document prep or processing.
- Working knowledge of Fiserv and LaserPro software.
- Proficient in the use of Microsoft products.
- Knowledge of HMDA and/or Section 1071/Reg B reporting requirements preferred.
Skills and Abilities
- Excellent verbal and written communication skills.
- Self-motivated and eager to take on new challenges.
- High level of organizational, analytical, and problem-solving skills.
- Ability to apply understanding and to carry out instructions.
- Ability to build solid working relationships with team members, acting as a resource for others.
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