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Client Development Director

2 months ago

Boca Raton, United States BlueTeam Full time
Job DescriptionJob Description

Client Development Director - Private Sector – BlueTeam

We are…

BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.

We are a turnkey provider for portfolio managers, owners, asset managers and operators, and we continue to grow our services to meet our clients’ needs. Our continued expansion of services, unrelenting project performance, and transparent billing practices have allowed BlueTeam to become and remain an industry leader for clients in the hospitality, senior care, multi-family, industrial, and other commercial property sectors.

Join the exciting BlueTeam

As a Client Development Manager, your primary responsibility is to develop and maintain strong relationships with key clients operating in multiple locations across various states within the assigned business vertical/s. You will serve as the primary point of contact, working closely with decision-makers and influencers to foster trust, identify new contract opportunities, and ensure the delivery of exceptional service. This position requires regular communication through various channels, including phone, email, text, face-to-face meetings, lunches, dinners, special events, and other activities.

What you’ll do….

  • Team Leadership and Management:
    • Lead, mentor, and coach a team of Client Development Managers
    • Provide strategic guidance and support to ensure effective client relationship management
  • Revenue Accountability:
    • Establish and measure revenue targets for each CDM and assigned accounts
    • Provide leadership to CDMs to ensure they are performing consistently and achieving revenue targets, relationship milestones, and other KPI metrics on a monthly/Quarterly/Annual basis
  • Training and Development:
    • Train and coach CDMs to create opportunities for relationship building through various communication channels
    • Instruct CDMs to be primary business owners internally, collaborating with all internal teams to meet client needs
  • Communication and Networking:
    • Facilitate consistent communication through phone calls, texts, emails, face-to-face meetings, lunches, dinners, special events, and other activities
    • Encourage CDMs to establish a strong network within client organizations
  • Customer Service and Satisfaction:
    • Ensure client satisfaction through transparent communication and a deep focus on customer service
    • Work collaboratively with internal teams to exceed client expectations
  • Travel and Reporting:
    • Travel to client properties and corporate offices as needed
  • Generate internal reports and share performance metrics in quarterly and annual business reviews with both internal and client stakeholders

What you’ll need…

  • Experience in the commercial services industry, including disaster recovery, reconstruction, cap-ex construction, or roofing
  • Previous experience working with clients in multiple states and locations
  • Understanding of relevant compliance and industry regulations
  • Experience building, mentoring, and coaching teams to exceed sales and revenue targets
  • Exceptional communication and interpersonal skills, with the ability to influence and negotiate effectively
  • Strong business acumen and a strategic mindset
  • Strong leadership and coaching skills
  • Highly organized and detail-oriented, with the ability to manage multiple clients and projects simultaneously
  • Proficiency in using CRM software and Microsoft Office Suite
  • Willingness to travel as needed (up to 50%)

What you’ll get in return…

  • Competitive Salary
  • Full range of Benefits including Medical, Dental, Vision, Short Term Disability (STD), Long Term Disability (LTD), Supplemental and Voluntary Life Insurance, 401(K) with Employer Match and Paid Time Off (PTO)


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About Blue Team:

BlueTeam’s Mission is to cultivate and maintain mutually beneficial relationships with our clients. In order to accomplish that mission, BlueTeam strives to be mindful, respectful and understanding of our clients and their business needs.

Becoming valuable partners with our clients starts with building the best team possible: recruiting top talent, training them, supporting them, listening to them, and empowering them to help our clients solve their restoration, construction and roofing needs. BlueTeam is not just a “team” but a family based on our core values: integrity, transparency, and accountability.

We believe that with quality people and teamwork, we will achieve our goals of being a successful and well-structured profitable organization that will treat our clients fairly and with mutual respect, while recognizing our staff for their efforts and contributions.

BlueTeam is an Equal Opportunity Employer.

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