Senior Care Coordinator

4 months ago

Revere, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time
Job DescriptionJob DescriptionNorth Suffolk is looking for a Senior Care Coordinator to join our team Be proud of what you do Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities. The Senior Care Coordinator is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model and providing supervision support and team leadership to other Care Coordinators on our team.

We support families to recognize small areas of progress that builds into major changes. For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team. As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.


What You’ll Do:

  • Provide team leadership as well as clinical and administrative supervision to assigned Care Coordinators.
  • Support the Program Manager with onboarding and training of new Care Coordinators.
  • Gather information for the completion of strengths based comprehensive home-based assessments and support with the identification and development of natural supports within the family’s network
  • Organize, facilitate and document regular Care Planning Team meetings
  • Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.
  • Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.
  • Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
  • Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
  • Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.
  • Support the Program Manager with the processing of incoming CSA referrals and management of the CSA waitlist
  • Support the Program Manager with the implementation of Utilization Review
  • Provide on-call support under the direction of the Program Manager

What You'll Need:

  • Education:
    • Master's degree in a relevant field required.
    • Independent licensure preferred
  • Skills/Experience:
    • Must have Driver’s License and reliable automobile.
    • Minimum three years experience working with families with Serious & Emotionally Disturbed (SED) children, adolescents and their families.
    • One year supervisory experience.
    • Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.
    • Bilingual candidates (Spanish or Portuguese) strongly encouraged to apply We offer a $5000 language differential pay Please note language skills on your resume

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 2 years of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
  • North Suffolk offers visa and permanent resident card support to active employees
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

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