Office Coordinator/Dispatcher

3 weeks ago

Rising Sun, United States Work With Your Handz Full time
Job DescriptionJob DescriptionBe a Master Juggler in this Office Coordinator/Dispatcher Opportunity

With over 20 years of distinguished service in the Heating, Air Conditioning, and Refrigeration sectors in Maryland, Pennsylvania, and Delaware, we have built a reputation for top-notch quality and customer satisfaction. Our dedicated team of highly trained HVAC technicians proudly provide comprehensive services to residential, commercial, and industrial clients, underpinned by our values of honesty, integrity, and teamwork. We're not just serious about great service—we excel at it

This role demands a master juggler As a successful Office Coordinator/Dispatcher, you'll seamlessly balance heavy data entry and administrative tasks with customer service excellence and efficient dispatching.  Precisely manage portal and Service Channel entries, process invoices, and ensure all data is accurate, all while fielding customer calls, scheduling technicians, and keeping operations running smoothly. 

If you thrive in a fast-paced, detail-oriented environment where organization and customer satisfaction are key, this role is for you

Why Choose Us?
  • Competitive salary - $50,000/year with spiffs and performance-based bonuses
  • Fully covered healthcare
  • 401k with company match
  • Paid holidays
  • We've been operating successfully for over 20 years
  • Our people are our greatest assets.
  • We uphold an elite level of quality in our services.
  • for professional advancement within the company.


Key Responsibilities for the Office Coordinator/Dispatcher:
  • Handle inbound/outbound customer calls, turning inquiries into appointments and addressing concerns to ensure satisfaction.
  • Serve as a backup for dispatch duties, stepping in to cover as needed.
  • Process and generate customer invoices in the system, including distribution. This may involve working with customer portals to ensure timely invoicing.
  • Maintain and organize detailed information within a customer portal used by one of our largest clients with multiple locations.
  • Oversee and manage inventory within the parts room, ensuring stock levels are maintained.
  • Manage and maintain inventory for technician truck stock, ensuring that all necessary parts and tools are available.
  • Act as the first point of contact in the office for technicians needing assistance with Service Titan (our dispatch/purchase order system), customer portals, quotes, or any other issues that arise while they are on the road.
  • Dispatch technicians efficiently, balancing schedules, requests, and urgent needs.
  • Prepare and organize daily work schedules and orders for technicians.
  • Be available during business hours and participate in on-call rotation for nights and weekends.

Ideal Candidate Profile for the Office Coordinator/Dispatcher:
  • Customer service and dispatch experience in the HVAC industry is a plus.
  • Tech-savvy with experience in Service Titan and/or ServiceChannel systems preferred.
  • Strong written and verbal communication for clear, effective problem-solving.
  • Detail-oriented with accurate data entry skills.
  • Empathetic and approachable, able to handle difficult customer situations calmly.
  • Reliable and thrives under pressure, with excellent multitasking abilities.
  • Positive team player eager to learn and grow in a fast-paced environment.


Embark on a dynamic journey with us Be more than an employee; be a valued team star

We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, gender, veteran status, disability, or any other protected category. A pre-employment background check is required for this position. We look forward to receiving your application

 

Powered by JazzHR

8qfyg7iEQP

  • Office Coordinator/Dispatcher

    2 weeks ago

    Rising Sun, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionBe a Master Juggler in this Office Coordinator/Dispatcher OpportunityWith over 20 years of distinguished service in the Heating, Air Conditioning, and Refrigeration sectors in Maryland, Pennsylvania, and Delaware, we have built a reputation for top-notch quality and customer satisfaction. Our dedicated team of highly trained...

  • Office Coordinator/Dispatcher

    2 days ago

    Rising Sun, Maryland, United States Work With Your Handz Full time

    Job DescriptionWe are seeking a highly skilled and organized Office Coordinator/Dispatcher to join our team at Work With Your Handz. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.Key Responsibilities:Customer Service: Handle inbound and outbound customer calls, turning...

  • Customer Service Representative/Dispatcher

    3 days ago

    Rising Sun, Maryland, United States Work With Your Handz Full time

    Job DescriptionBe a Master Juggler in this Office Coordinator/Dispatcher OpportunityWith over 20 years of distinguished service in the Heating, Ventilation, and Air Conditioning sectors, we have built a reputation for top-notch quality and customer satisfaction. Our dedicated team of highly trained HVAC technicians proudly provides comprehensive services to...

  • Customer Service Representative/Dispatcher

    3 weeks ago

    Rising Sun, United States Work With Your Handz Full time

    Job DescriptionJob DescriptionBe a Master Juggler in this Office Coordinator/Dispatcher OpportunityWith over 20 years of distinguished service in the Heating, Air Conditioning, and Refrigeration sectors in Maryland, Pennsylvania, and Delaware, we have built a reputation for top-notch quality and customer satisfaction. Our dedicated team of highly trained...

  • Service Coordinator

    3 weeks ago

    Rising Sun, United States Work With Your Handz Full time

    Be a Master Juggler in this Office Coordinator/Dispatcher OpportunityWith over 20 years of distinguished service in the Heating, Air Conditioning, and Refrigeration sectors in Maryland, Pennsylvania, and Delaware, we have built a reputation for top-notch quality and customer satisfaction. Our dedicated team of highly trained HVAC technicians proudly provides...

  • Client Relations Coordinator

    2 weeks ago

    Rising Sun, Maryland, United States Work With Your Handz Full time

    Manage Communications, Optimize Schedules: Join our team as a Client Relations Coordinator at Work With Your Handz, where we pride ourselves on over two decades of excellence in the Heating, Air Conditioning, and Refrigeration industries. Our commitment to quality and customer satisfaction has established us as a leader in the field. Our skilled team of HVAC...

  • Administrative Support Specialist

    5 days ago

    Rising Sun, Maryland, United States Work With Your Handz Full time

    Job Description**About the Role**We are seeking a highly organized and detail-oriented Office Coordinator/Dispatcher to join our team at Work With Your Handz. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesCustomer Service and SupportHandle inbound and...

  • Security Officer

    1 month ago

    Rising Sun, United States Rising Star Casino Full time

    POSITION SUMMARY: Provide an observable deterrent to criminal activity within their span of control. Practices the Rising Star Core Values of Commitment, Integrity and Excellence. Essential Job Functions:·        Provide designated escort activities relative to the protection of patron, employee, and Company property.  ·        Observe...

  • Security Officer

    1 month ago

    Rising Sun, United States Rising Star Casino Full time

    POSITION SUMMARY: Provide an observable deterrent to criminal activity within their span of control. Practices the Rising Star Core Values of Commitment, Integrity and Excellence. Essential Job Functions:·        Provide designated escort activities relative to the protection of patron, employee, and Company property.  ·        Observe...

  • Office Operations Coordinator

    2 weeks ago

    Sun Prairie, Wisconsin, United States Creative Financial Staffing Full time

    Office Operations CoordinatorBenefits of joining our team at Creative Financial Staffing:Attractive salary package with performance incentivesExtensive health, dental, and vision coverageRetirement savings plan with employer contributionsGenerous leave policies and paid holidaysRelaxed dress code and adaptable work schedulesEmployee perks on company...

  • Dental Front Office Coordinator

    4 weeks ago

    Sun City West, United States American Dental Companies Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team as a Dental Front Office Coordinator!Immediate Opening at Arizona Smile DesignAre you passionate about creating a welcoming patient environment and ensuring smooth office operations? We seek a dynamic and friendly Dental Front Office Coordinator to join our team!Key Responsibilities:- Greet patients with a...

  • Front Office Coordinator- Sun City

    1 month ago

    Sun City, United States Leading Healthcare Clinic of Goodyear Full time

    Job DescriptionJob DescriptionDescription:We are looking for an upbeat Front Office Coordinator in Sun City, AZ who can support our Clinic in day-to-day operations. Our Front Office Coordinators play a critical role in the success of our team. As the first person who greets our patients when they enter our clinics and the last person who wishes them well as...

  • Front Office Coordinator

    3 days ago

    Sun City, Arizona, United States Leading Healthcare Clinic of Goodyear Full time

    Job DescriptionWe are seeking a highly skilled and organized Front Office Coordinator to join our team at the Leading Healthcare Clinic of Goodyear. As a Front Office Coordinator, you will play a critical role in delivering an exceptional patient experience and supporting the day-to-day operations of our clinic.Key Responsibilities:Deliver an Extraordinary...

  • Scheduler/LPN

    2 weeks ago

    Rising Sun, United States The Waters of Rising Sun Full time

    The Waters of Rising Sun -  LPN  Licensed Required Now Hiring - Scheduler/LPN ** New Wage Scale** A comprehensive benefit package includes: Excellent Pay Tuition Reimbursement Flexible Scheduling Paid Birthdays Paid Vacation Time-Cash Out Option Paid Sick Time Group Health Insurance Dental and Vision Insurance Life insurance plans Disability...

  • Delivery Driver

    2 weeks ago

    Rising Sun, United States Domino's Pizza LLC Full time

    Company Description Team Merryland, LLC. is a young, energetic Domino's franchise striving for operational excellence all around. With just one store right now our focus it to be the best in the market. Join the team, have some fun and grow with us. Job DescriptionABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact...

  • Delivery Driver

    3 months ago

    Rising Sun, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionTeam Merryland, LLC. is a young, energetic Domino's franchise striving for operational excellence all around.  With just one store right now our focus it to be the best in the market.  Join the team, have some fun and grow with us.Job DescriptionABOUT THE JOBDo you know why Domino's Pizza hires so...

  • Care Coordinator

    5 days ago

    Sun City, Arizona, United States Golden Heart Senior Care Full time

    Job Summary:Golden Heart Senior Care is seeking a highly organized and detail-oriented Care Coordinator to join our team. As a Care Coordinator, you will be responsible for scheduling appointments and managing the daily operations of our office.Key Responsibilities:Scheduling appointments and managing the daily schedule using the SMARTcare software...

  • Reception and Administrative Coordinator

    2 weeks ago

    Sun Prairie, Wisconsin, United States LHH Recruitment Solutions Full time

    Position OverviewLHH Recruitment Solutions is seeking a dedicated Reception and Administrative Coordinator to join our team. In this role, you will serve as the primary point of contact for clients and visitors, delivering outstanding customer service and ensuring the efficient functioning of the front office. Key ResponsibilitiesFront Office Management:...

  • Temporary Administrative Coordinator

    8 hours ago

    Sun Prairie, Wisconsin, United States The QTI Group Full time

    Job Summary:The QTI Group is seeking a highly organized and detail-oriented Administrative Assistant to join their team on a temporary part-time basis. As an Administrative Assistant, you will be responsible for providing administrative support to the team, including coordinating training and conferences, making travel arrangements, processing contracts, and...

  • Customer Service Rep

    3 months ago

    Sun City, United States HomeServe USA Full time

    ** Customer Service Rep** **Job Category****:** Canyon State **Requisition Number****:** CUSTO004896 Showing 1 location **Job Details** **Description** Canyon State is a HVAC & Plumbing Company based in the Northwest Valley! We invite you to apply to be our new, customer focused, Customer Service Representative / Dispatcher, you will be the liaison between...