Security Officer

4 weeks ago

Rising Sun, United States Rising Star Casino Full time

POSITION SUMMARY: Provide an observable deterrent to criminal activity within their span of control. Practices the Rising Star Core Values of Commitment, Integrity and Excellence. 


Essential Job Functions:

·        Provide designated escort activities relative to the protection of patron, employee, and Company property.  

·        Observe and report violations relative to regulatory, internal control, or company-sponsored policies and procedures. 

·        Provide professional interaction and cooperation with internal (various departments) and external (law enforcement agencies) relative to their span of control. 

·        Provide written documentation of incidents and events, observed or reported, upon request. 

·        Maintain compliance with applicable regulatory, internal control, and company-sponsored, policies and procedures. 

·        Provide an informational resource for patrons and employees relative to locations and activities scheduled on the property. 

·        Assume a leadership role in employee and guest relations, and professional appearance. 

·        Sensitive Key log entries, Ingress and Egress log entries, Accident/Incident reports, “Hopper” fill documentation, Table fill Documentation, Jack pot documentation, Pit marker documentation, Lost and found reports, Dispatch Logs.

·        Remain alert to issues within their field of observation that may require a security presence, and supporting this focus with continuous patrol activities.

·        Perform escort duties consistent with Internal Control Regulations and Departmental Standard Operating Procedures.

·        Assist the Indiana Gaming Agents and other Law Enforcement Agencies as requested including, but not limited to, assisting with arrest and detention functions.

·        Interact with various external departments including applicable notification protocols within established compliance directives. Conduct and initiate corrective action relative to crowd control issues with focus on patron/employee safety with heightened awareness during emergencies, drills, and special events.

·        Complete accident and incident reports, which accurately reflect the events, participants, location, and time of events, which involve patrons, employees, property and assets of the Company in a concise and professional format.

·        Maintain compliance with regulatory, internal control, and company policies and procedures.

·        Demonstrate knowledge of activities and events scheduled on the property.

·        Provide a leadership role in guest and employee relations that require security intervention.

·        Present a consistent appearance that demonstrated personal pride, professionalism, and provides a positive reflection upon the Company, and the Security Department.

·        Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise, as required of the crew of a Coast Guard certified vessel.

·        Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)

·        Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

                                                               

Other Job Functions: 

·        Performs miscellaneous duties as assigned.

·        Maintain personal attendance levels consistent with the policies of the Company.

·        Perform signature and time card activities for an accurate reflection of hours worked.

·        Consistently review “pass-on” logs, bulleting boards, and other department informational updates relative to compliance with department procedures.

·        Maintain a patrol presence when not assigned to specific duty related tasks.

·        Properly maintain and operate all equipment, vehicles, and assigned property, relative to the completion of all employment-related duties.




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