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Manager, Client Partnership

2 months ago

Kansas City, United States The Spencer Group, Inc. Full time
Job DescriptionJob Description

THE OPPORTUNITY

We are looking for a dynamic and dedicated Manager to join our Client Partnership team. This role is designed for someone who thrives in executing purpose-driven marketing initiatives, particularly in sectors that enhance quality of life. As a Manager in Client Partnership, you'll be orchestrating project coordination, overseeing the development of first-rate client deliverables, and nurturing meaningful client relationships.

The ideal candidate is an adept problem-solver, always thinking one step ahead. They are highly organized and detail-oriented, demonstrate exceptional leadership qualities, and exhibit a deep commitment to our ethos of positive impact and innovation. We offer a stimulating, purpose-focused, growth-oriented and fast-paced environment. If you possess a blend of strategic acumen, a collaborative spirit, and a drive to make a meaningful difference for our clients and in the world, we'd love to talk to you.

WHAT WE'D LIKE TO SEE

Our client was built on purpose to help organizations deliver on theirs. Inspired by the belief that business should be a force for good in the world, our client re-invented the typical marketing agency model, embedding purpose into our business from day one. They operate at the intersection of marketing strategy, creativity and technology, delivering deep, innovative thinking – quickly. Because they don't operate as a traditional agency in terms of process, structure or output, we look for team members with an entrepreneurial spirit who embrace innovation and are comfortable working with best-in-class leaders.

Everyone at our client shares the following characteristics:

  • Collaborative
  • Optimistic
  • Resilient
  • Flexible
  • Curious
  • Community-minded and philanthropic

Strong candidates for the role will demonstrate:

  • High attention to detail
  • Avid curiosity and desire to learn
  • Adept written and verbal communication skills
  • Strategic and critical thinking
  • Ability to manage complexity
  • Strong problem-solving skills
  • Self-motivation
  • Resourcefulness
  • Adaptability
  • Leadership
  • Action orientation
  • Growth orientation
  • Ability to vocalize informed opinions
  • Consistency in work product

ESSENTIAL FUNCTIONS AND QUALIFICATIONS

  • Manage day-to-day project or account work, adapting quickly as needs arise.
  • Serve as trusted counselor to day-to-day client contacts.
  • Effectively manage several projects simultaneously from initiation to completion.
  • Lead internal team through internal status meetings and project kick-off meetings.
  • Identify missing insights and work with the team to seek answers.
  • Identify opportunities for organic growth and diversification, huddling with account leadership to develop plan for realizing the opportunity
  • Understand connections between projects and the macro scope of work, proactively identifying opportunities for collaboration.
  • Review first drafts from team and provide actionable feedback, revisions or suggestions for cross-functional collaboration to improve upon deliverable; ensures deliverable is in a client-ready state for account leadership to review
  • Understand clients' individual motivations, needs and strengths; understand clients' team dynamics, including internal stakeholders and partner agencies
  • Anticipate needs and next steps on projects, initiating them in concert with account leadership.
  • With input from team, in collaboration with finance, and based upon project budgets, prepares final billing /budget trackers/invoices for account leadership review and approval
  • With input from team, prepares final draft proposals/scopes of work based on solid understanding of the assignment and cross-functional team collaboration; collaborates with Project Management to ensure budget estimates align with proposal
  • Maintain intermediate knowledge of marketing and technology tools.
  • Gain deep understanding of the macro industry associated with a client account.
  • Fulfill responsibilities and role of an Associate as situations arise, while proactively seeking staffing solutions to delegate Associate-level work.
  • Support new business efforts as requested by leadership.

Additionally, the ideal candidate meets these qualifications:

  • 4+ years of experience in a BtoB environment
  • Prior roles in marketing, communications, advertising, and/or PR
  • Willingness and availability to travel periodically
  • Understanding of the agriculture industry and/or issues management is a plus