Senior Client Growth Manager

4 days ago

Kansas City, Missouri, United States Trualta Full time

Job Title: Senior Client Growth Manager

Job Summary:

We are seeking a Senior Client Growth Manager to join our team at Trualta. As a key member of our growth organization, you will be responsible for driving Trualta's growth by proactively identifying opportunities to expand client partnerships and enhance value through innovative solutions.

Key Responsibilities:

  • Drive Trualta's growth by proactively identifying opportunities to expand client partnerships and enhance value through innovative solutions
  • Be compassionate, consultative, and take ownership of client relationships by acting as a trusted advisor who anticipates client needs and takes proactive steps to meet them
  • Execute deals and manage the needs of our high-profile customers, while managing expectations to ensure every interaction with Trualta is a positive one
  • Build and maintain strong relationships cross-functionally with Client Success and Product teams to advocate internally for product/strategy suggestions to grow the business
  • Collaborate with Marketing and Product teams to expand caregiver engagement
  • Develop tools needed to effectively manage and support accounts (scorecards, dashboards, etc)
  • Use data and analytics to monitor engagement, shape strategy, and drive continuous improvement in the client experience
  • Develop and execute strategy to meet and exceed all quarterly and annual sales quotas
  • Support strategic projects, including structuring and executing new product launches

Requirements:

  • 6+ years of experience in account management or 6+ years of experience at a Health Plan
  • Proven ability to successfully build and manage relationships with complex clients and to anticipate and resolve issues that may arise
  • Excellent verbal and written communication, presentation, organization, and relationship management skills
  • General knowledge (or a genuine desire to learn) about aging, healthcare, and digital health
  • A track record of success in driving consistent activity, pipeline development, and quota achievement
  • Proven ability to independently manage, develop, and grow relationships
  • High degree of comfort using spreadsheets and presentation tools to work with data and communicate ideas
  • The ability to use data and analytics to monitor effectiveness and engagement with the product while improving the customer experience, adapting based on client business objectives and KPIs
  • Experience with innovative sales software tools to create best-in-class sales processes (ie. SalesForce, Hubspot)
  • A valid passport, and are able to travel internationally between the United States and Canada as needed
  • The ability to pass a company background check, as required by Trualta clients
  • Ability to travel up to 20% of the time

What We Offer:

  • Competitive salary & uncapped commission
  • Opportunity to shape the future of our growth organization as a leader
  • Unlimited time off
  • Health benefits
  • Retirement planning options

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