Administrative Assistant

4 weeks ago


McDonough, United States Evolving Solution Services Full time
Job DescriptionJob Description

DESCRIPTION:

Evolving Solution Services is a full-service employment agency dedicated to providing rewarding employment opportunities for the individuals we place. Our mission is to support work environments where employees can thrive and be an active participant in the communities in which we live.

We are seeking an Administrative Assistant responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers including resolving issues with timely pick up and delivery, check calls, activity documentation, and overall promoting a professional workplace attitude in a fast paced environment.

This is a great opportunity to add experience working for a major logistics company.


Schedule: Monday-Friday 8 am - 5 pm

EXAMPLES OF DUTIES:

  • Responsible for professional, timely, and effective internal and external driver interaction via phone calls and system messages, by building and maintaining a positive attitude to strengthen driver engagement in order to minimize turnover and improve driver satisfaction and productivity;
  • Maintain driver detention time and manage equipment through effective communication and planning in order to improve operational efficiency and profitability;
  • Ability to efficiently assign loads on driver to maximize profitability, customer satisfaction, and driver retention for assigned market areas. Including monitoring ongoing freight optimization based on current loads in progress;
  • Maintains the company safety culture to include daily safety messages, monthly driver briefings, and help enforce company policies to ensure DOT compliance and company requirements are being met;
  • Responsible for driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers. These problems normally include truck mechanical problems, traffic or weather issues, or customer directed shipment changes.

REQUIREMENTS:

  • Office experience in Logistics is a REQUIREMENT
  • Experience in a professional office environment is a REQUIREMENT
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, etc.);
  • Basic math skills required;
  • Ability to communicate with others in a professional manner.

BENEFITS OF WORKING FOR ESS:

  • Positions starting immediately;
  • Long term assignments;
  • Full support for career growth from the ESS Team.


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