Medical Office Front Desk

3 weeks ago


Lawrenceville, United States Pandya Medical Center - Lawrenceville, GA Full time
Job DescriptionJob Description

At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center

We are seeking a the right person for our Medical Office Front Desk to become a part of our team in our location in Lawrenceville.

  • Check in patients in the appropriate time frame to ensure the provider is on time
  • Use electronic health record to check in patients
  • Answer phone calls and transfer to appropriate personnel and department
  • Verify patients insurance through phone and using insurance portals
  • Collect patients ID for verification of name and date of birth
  • Collect payment at check in and check out stations
  • Complete pre-visit prep each day in a timely manner
  • Listen to voicemails and call back in an appropriate time frame
  • Scan faxes and medical records in patients chart and notify the appropriate personnel
  • Provide support to staff and clients when necessary
  • Provide great customer experience
  • Bilingual, Required


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