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Talent Acquisition Specialist

2 months ago

Austin, United States United Heritage Credit Union Full time
Job DescriptionJob Description

We currently have an exciting career opportunity for an experienced Talent Acquisition (TA) Specialist to join our dynamic HR Team. The ideal candidate will have a passion for finding top talent with the ability to manage multiple TA projects simultaneously. You will contribute to the success of our organization by driving UHCU's full-cycle talent-acquisition process for both exempt and non-exempt positions.This includes creating impactful job postings and interview questions, successfully reviewing resumes, facilitating in-depth and candidate-friendly phone interviews, and referring qualified applicants to hiring managers that align with UHCU's Core Values. You will collaborate with the TA Manager to ensure goals and objectives are consistently met, supporting the talent acquisition needs of the organization.

What you will do:

As the TA Specialist, you will be an organizational guru who has excellent communication skills and the ability to shift gears at a moment's notice. At UHCU, we take pride in our commitment to personally review each resume we receive via our ATS. We do not rely on auto-generated resume decisioning software to automatically DQ candidates that apply to our positions. So far in 2024, our HR Team has been averaging 10-15 positions posted each month, resulting in an average of 100-150 resumes to be individually reviewed each week for the positions that you will be responsible for managing.

You will be responsible for implementing current best practices, managing the applicant tracking system, and fostering collaborative relationships with hiring managers. Under the direction of the TA Manager, you will be expected to leverage various sourcing strategies and tools to devleop a robust candidate pipeline and ensure a seamless and positive candidate experience through the hiring process.

Relationship Building

  • Develop and maintain strong working relationships with hiring managers and other team members to create a partnership that yields success, consistent results, and credibility.
  • Create a positive candidate experience through a well-executed talent acquisition process, including prompt responses to applications and inquiries, well-planned interview schedules, knowledgeable interviewers, and timely notification to candidates when a selection decision has been reached.
  • Hold intake meetings with hiring managers to gain a better understanding of their position, review the TA process, and discuss their interviewing strategy.

Candidate Sourcing & Interviewing

  • Be creative in utilizing different sourcing channels, including social media, LinkedIn, professional organizations, colleges and, universities.
  • Utilize an ATS to recruit and screen candidates, tracking throughout the life cycle of the hiring process and maintaining candidate status within the ATS.
  • Review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements.
  • Conduct detailed phone interviews with applicants who meet the basic qualifications for each position, documenting responses and sending qualified candidates to hiring managers for review.

Candidate Communication & Management

  • Coordinate onsite panel interviews and virtual interviews as necessary. Maintain candidate status within the ATS throughout the hiring process.
  • Act as the primary point of contact for candidates, providing updates and support throughout the recruitment process.
  • Oversee pre-employment testing through the Global Assessment Center, ensuring correct assessments are available, assigned, and completed in a timely manner. Provide advice and education to Hiring Managers based on exam results, as needed.
  • Prepare offer letters and other candidate communications. Partner with the TA Manager to negotiate offers and provide research support, including market and/or compensation data, as needed.

TA Metrics & Projects

  • Track Talent Acquisition metrics on a weekly, monthly, and annual basis. Send regular progress updates to HR management.
  • Maintain reporting tools and dashboards to monitor TA performance. Analyze TA metrics to provide insights and recommendations for improvement.
  • Assist with the design and implementation of departmental procedures, ensuring that appropriate resources and job aids are created and maintained.
  • Support the TA Manager in executing various projects and initiatives.

Here is what you will bring to our HR Team:

An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered.

Minimum Qualifications

  • Bachelor's degree from an accredited college or university in Human Resources, Business Administration, Management, or related field.
  • Minimum 1 year of demonstrated experience in managing the full-cycle recruitment process for both non-exempt and exempt level roles in a professional corporate environment. This includes creating impactful job postings and interview questions, conducting thorough resume screenings, conducting comprehensive phone interviews, and referring qualified applicants to hiring managers.
  • Excellent interpersonal skills: demonstrated problem-solving and presentation skills, as well as the ability to convey information to hiring managers and candidates in an easy-to-understand manner.
  • Excellent organizational skills and the ability to coordinate and maintain multiple tasks simultaneously in a fast paced environment, and deliver responses and results within established timeframes.
  • Ability to identify and propose solutions to any pipeline building or candidate sourcing roadblocks.
  • Demonstrated experience with online recruiting methods and social media platforms.
  • Familiarity using an Applicant Tracking System (ATS) and viewing/actioning candidate profiles.
  • Demonstrated experience recruiting for multiple stakeholders.
  • Demonstrated understanding of conducting competency/situational based interviews.
  • Intermediate proficiency with Microsoft Word, Excel and PowerPoint, and internet fluency.
  • Knowledge of local, state, and federal laws and regulations as they relate to employment and hiring practices; Knowledge of legal compliance as it relates to hiring.

Preferred Qualifications

  • 2+ years of full-cycle recruiting experience.
  • 2+ years of experience conducting competency/behavioral based interviews.
  • Proven experience as a Talent Acquisition Specialist or similar role.
  • Experience with TA and/or HR metrics and organizational dashboards (e.g., Smartsheet).
  • Experience working at a bank or credit union.
  • PHR, SHRM-CP, SHRM-SCP or SHRM's Talent Acquisition Specialty Credential.
  • Bilingual (English/Spanish).
  • PHR/SPHR or SHRMCP/SCP certification.

About United Heritage Credit Union:

The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.5 billion in assets, more than 77,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community.

UHCU Offers:

  • Competitive Benefits Package
  • 401(k) options (Pre-Tax and/or Roth)
  • Generous paid time off (PTO)
  • Education Reimbursement Program
  • Opportunity to Advance

Important Note: We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates