Office Manager

3 weeks ago


San Antonio, United States Jackson Walker Full time
Job DescriptionJob Description

Please note that Jackson Walker is not currently accepting search firm submissions in connection with this opening.

Office Manager

Department: Human Resources

FLSA status: Exempt

Reports to: Senior Human Resources Administrator

Position Summary: The Office Manager oversees the general administrative functions and activities in the office.

Essential Duties and Responsibilities: Specific duties of this position include, but are not limited to:

  • Provides support to Managing Partner as needed.
  • Ensures all new hire, leave of absence, position change and termination processes are complete.
  • Conducts orientation for all attorney new hires.
  • Participates in onboarding call of incoming partners.
  • Collaborates with the Manager of Staff Integration and Professional Development and attorney recruiting to provide a smooth transition from the recruiting process to onboarding, including planning new hire integration events such as welcome breakfasts, first day lunches, etc.
  • Ensures all new hire paperwork and background checks are completed.
  • Ensures the Lateral WorkFlow App is kept up-to-date on all incoming attorney hires.
  • Works with the Managing Partner on creating an agenda and scheduling staff meetings.
  • With the Manager of Staff Integration and Professional Development, conducts exit interviews with all departing staff.
  • Provides administrative departure information to all departing staff and attorneys.
  • Manages annual evaluation process for all Legal Administrative Assistants, receptionists, Office Concierge, case clerks and Document Specialists.
  • Builds and maintains office culture and morale.
  • Works with Practice Group Leaders and Managing Partner on attorney and Legal Administrative Assistant team changes.
  • Assists Operations with office layout planning and office moves.
  • Formulates and manages office budget.
  • Manages inactive personnel files per Firm retention standards.
  • Identifies opportunities for process and office management improvements.
  • Plans office events throughout the year to foster office morale and integration, including holiday parties and Staff Appreciation Week.
  • Responds to Texas unemployment claims with guidance from the Senior Human Resources Administrator.
  • Consults with the Senior Human Resources Administrator on managing employee relations, FMLA requests, resolution of conflict and employee grievances.

Knowledge, Skills and Abilities Required:

  • Law firm or professional services work experience required.
  • SHRM certification.
  • Ability to create and type own correspondence.
  • Demonstrate outstanding judgement, professionalism, and a high degree of confidentiality.
  • Must work well under pressure, be a problem-solver and team player.
  • Ability to work independently.
  • Multi-task oriented, resourceful and creative.
  • Strong customer service attitude required.
  • Ability to organize and prioritize numerous tasks and complete them under time restraints.
  • Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact.
  • Excellent verbal and communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical skills.
  • Proficient with MS Office – Word and Excel.
  • Work sometimes requires more than 40 hours per week to perform the essential duties of the position.
  • Other duties as assigned by the employer.

Physical Requirements:

  • Sighted.
  • Good hearing and clear speaking voice.

Working Conditions: Normal office environment with little exposure to excessive noise and temperature.


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