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Latino Outreach Resource Coordinator

2 months ago

Saint Louis, United States International Institute of St. Louis Full time
Job DescriptionJob Description

The Resource Coordinator facilitates community orientation for newly arriving immigrants and parolees, connecting them with essential resources and services. This role involves making referrals to the International Institute's programs and external organizations to ensure clients' needs are met. Additionally, the Resource Coordinator assists the Vice President of Latino Outreach with client housing needs.

Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.

*** Required bilingual in English and Spanish ***

Are you ready to embark on this rewarding journey? Apply now


Duties/Responsibilities

  • Provide housing information to client
  • Explain lease to client, ensuring all questions are answered
  • Prepare and process paperwork to ensure timely signing of lease
  • Schedule housing set-up
  • Schedule Latino Outreach staff and volunteers for client's pickup
  • Act as a liaison between clients and landlords for housing maintenance and repairs
  • Refer clients to the International Institute's Immigration and Education departments and schedule follow-up appointments
  • Provide interpretation as needed for clients
  • Report any client concerns to supervisor and/or appropriate staff
  • Perform other appropriate duties as assigned.

Required Skills/Abilities

  • Maintain confidentiality of all client information

  • Ability to diffuse client complaints

  • Ability to make quick, sound decisions

  • Understand and adhere to professional boundaries

  • Ability to prioritize, effectively manage multiple projects concurrently, and take ownership of work.

  • Ability to meet deadlines.

  • Ability to work independently and as part of a team as necessary.

  • Ability to maintain confidentiality of organization's information.

  • Must be meticulous, but able to maintain a balanced perspective in rapidly changing business circumstances.

  • Ability to work productively in a multicultural environment and demonstrate respect for differences.

  • Experience with Microsoft Word, Microsoft Outlook and Microsoft 365.


Other

  • Bilingual in English and Spanish

  • Ability to effectively communicate in English both orally and in writing.

  • Knowledge of community resources

  • Work occasional weekends and nights.

  • Must have a car and valid driver's license with proof of insurance


Education and Experience

  • Housing coordination experience preferred

  • Bachelor's degree in social work or relevant Human Service field required or 3+ years of experience.


JOIN US

Get ready to make a difference in the lives of refugees every day If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit iistl.isolvedhire.com/jobs/


INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.


The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.


Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA