Customer Service Specialist

2 months ago


Sycamore, United States Pardridge Insurance Full time
Job DescriptionJob DescriptionDo you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:

$15 - $20 hourly

Responsibilities:
  • Keep track of customer accounts and make updates with new account information as necessary
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Work closely with the sales lead to stay up-to-date on service and product knowledge
Qualifications:
  • Excellent active listening, interpersonal, and communication skills
  • Strong knowledge of customer interface and interaction
  • Must have graduated high school, received a G.E.D. or equivalent
About Company

Pardridge Insurance has been a family-owned business independent Insurance Agency serving the community for over 50 years.



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