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Client Relations Specialist

2 months ago

Sycamore, Illinois, United States Clean USA Full time

Position Overview

Imagine being part of a team that truly values your contributions. Picture yourself collaborating with a group of high achievers who are committed to excellence. What if you worked for an organization that genuinely listened to your ideas and respected your input? At CLEAN USA WATER & FIRE, we strive to create that environment for every team member. Our culture is centered around exceeding customer expectations, continuous improvement, and fostering a familial atmosphere.

We are seeking a Client Relations Specialist to serve as the primary contact between our organization and our current and prospective contractors. The ideal candidate will possess a warm and engaging personality, capable of making a strong first impression, maintaining consistent communication, and following up diligently. In this role, you will cultivate relationships with a diverse range of contractors, positioning us as their go-to provider during emergencies. You will oversee a designated territory, generating leads and developing a sales pipeline through strategic account mapping, outreach initiatives, networking events, and various marketing activities.

If you are a high achiever who has felt undervalued or disrespected in previous roles, CLEAN USA WATER AND FIRE could be the opportunity you’ve been searching for.

Why You Will Love Working Here:

  • We are experiencing rapid growth, providing ample opportunities for advancement.
  • This role focuses on relationship-building rather than traditional sales.
  • We prioritize hiring exceptional individuals, ensuring a positive work environment.
  • Your efforts, skills, and positive attitude will be genuinely appreciated.
  • Enjoy a fulfilling career with competitive earning potential.
  • Experience personal and professional growth within our organization.

Qualifications:

  • You maintain a positive and upbeat demeanor daily.
  • You are a team player who values collaboration over individual accolades.
  • You possess strong persuasive and negotiation skills, with a background in business development.
  • You demonstrate creativity and independent thinking to enhance our brand presence.
  • You have experience in business development and account management.
  • You are proficient with technology and familiar with various software and equipment.
  • You excel in social interactions and networking.
  • You are eager to learn and receptive to constructive feedback.

Main Responsibilities:

  • Establish and nurture relationships with vendors, contractors, and service providers in your area.
  • Conduct remote meetings with contractors, focusing on business-to-business interactions.
  • Assess client needs to determine the suitability of our services and referral programs.
  • Develop and execute marketing strategies while attending key promotional events.
  • Maintain regular contact with referral partners, providing value-added interactions.
  • Meet and exceed monthly enrollment, job, and revenue targets.
  • Follow up on new leads and referrals generated from field activities.
  • Achieve and surpass established goals on a weekly, monthly, quarterly, and yearly basis.
  • Represent our company and brand professionally through face-to-face engagements.
  • Complete weekly sales reporting and maintain monthly marketing routes.
  • No prior industry knowledge is necessary; comprehensive training will be provided.
  • Additional duties as assigned.

Benefits:

  • Bi-weekly compensation.
  • Company vehicle with fuel card.
  • Company-provided mobile phone.
  • Competitive commission structure.
  • Health insurance options, including dental and vision coverage.
  • 401(k) plan with company matching.

We are an equal opportunity employer and value diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.