Domestic Violence Advocate

1 month ago

Orlando, United States Harbor House of Central Florida Full time
Job DescriptionJob Description

Domestic Violence Advocate - Crisis Line

Harbor House of Central Florida, Orlando, FL

Are you passionate about social work, counseling, or a related field? Do you want to help survivors of domestic violence thrive? If so, read on

Position: Domestic Violence Crisis Line Advocate (Full-time and Part-time available)

Salary: Starting at $16.50/hour

Benefits:

  • Medical, Dental, Vision, and Life Insurance: All at no cost to employees
  • Employee Assistance Program
  • 403(b) Retirement Plan

ABOUT HARBOR HOUSE OF CENTRAL FLORIDA

Harbor House of Central Florida is dedicated to preventing and eliminating domestic violence. We provide critical life-saving services to survivors, advance best practices, and engage the community in our mission. Our services include emergency shelter, court injunctions, and a domestic abuse hotline.

We are committed to a holistic approach with wrap-around services, including a licensed daycare and a kennel, ensuring all family members are safe and can heal together. Thriving families lead to a thriving community.

A DAY IN THE LIFE OF A CRISIS LINE ADVOCATE

As a Domestic Violence Crisis Line Advocate, you will:

  • Provide advocacy, support, crisis intervention, safety planning, and lethality assessments to survivors who call the Harbor House crisis line.
  • Answer the crisis line during assigned shifts to assess the safety needs of the caller and provide immediate safety planning as necessary (80% of the time).
  • Provide crisis intervention, information, and referrals.
  • Problem-solve with survivors of domestic violence and offer appropriate feedback.
  • Assist in the development of current and applicable crisis line resources and information (5% of the time).
  • Record and compile statistical data in the agency database on clients and services to be submitted to the Shelter Services Manager (5% of the time).

QUALIFICATIONS FOR A CRISIS LINE ADVOCATE

  • Minimum of an undergraduate degree in social work, psychology, counseling, or a related field. Professional experience may be substituted for formal education at the discretion of the Chief Executive Officer.
  • A minimum of 3 years of relevant experience, preferably in a domestic violence program.
  • Must attend a 3-day training to become CORE certified prior to working with survivors.
  • Valid Florida driver's license and insurable driving record.

Skills and Attributes:

  • Organized and able to prioritize multiple tasks.
  • Excellent communication skills, both written and verbal.
  • Patient, calm, and quick to respond.
  • Good judgment and discretion with confidential information.
  • Empathy and compassion while maintaining professional boundaries.

READY TO JOIN OUR TEAM?

We value your time, so we have a quick and easy application process. If you feel that this social work job is right for you, helping survivors of domestic violence, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

No calls, please.


Harbor House is a drug-free workplace.



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