Computer Service Technician

3 months ago

Hillsboro, United States The Rockridge Group Full time
Job DescriptionJob DescriptionJob Title: L2 Computer Service TechnicianLocation: Hillsboro, OregonSummary:We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. Responding to assigned repair tickets involving computer damage, system not booting, water spills, cracked screens etc. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.
Essential Duties and Responsibilities:
  • Support of PC & MAC Platforms & Operating Systems.
  • Responds to dispatched assignments usually involving the installation, repair or maintenance of computer hardware.
  • Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems.
  • Work independently on assignments and report progress to your supervising manager.
  • Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client.
  • Facilitate 100% of service ticket closures for all requests within Service Now/OPUS.
  • Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
  • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
  • Keeping certifications and training updated.
  • Other duties and responsibilities may be assigned.
  • Must be able to lift (properly) up to 50lbs.
Education/Experience:
  • 3+ years Windows & Mac Experience within an L2 Deskside/Repair Support role
  • Customer Service and experience working directly with customers is a must.
  • Technical authorization CompTIA or equivalent certifications (Apple/HP).
  • Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment.
  • Ability to troubleshoot and resolve complex hardware and software issues.
  • Excellent communication skills are a plus.
  • Service Now ticket Management.
  • General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus.

  • Service Lube Technician

    3 months ago

    Hillsboro, United States Royal Moore Auto Center Full time

    Job DescriptionJob DescriptionAs a Lube Technician, you will be an essential member of our service department, responsible for changing a vehicle's oil, check the transmission fluid and other fluid levels, inspect various belts and filters, and check air levels and gauges. Your attention to detail and commitment to quality will ensure that our...

  • Production Technician

    6 days ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is seeking dedicated Manufacturing Technicians. No prior experience is required, as we offer comprehensive training. Recent High School graduates are encouraged to apply.This is a full-time role that comes with a complete benefits package. Our benefits include medical, dental, vision, 401(k), paid time off, and...

  • Production Technician

    2 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is seeking dedicated Manufacturing Technicians. No prior experience is required, as we offer comprehensive training. Recent High School graduates are encouraged to consider this opportunity.This is a full-time role that comes with extensive benefits. Our offerings include medical, dental, vision, 401(k), paid time off,...

  • Production Technician

    2 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is seeking dedicated Manufacturing Technicians. No prior experience is required, as we offer comprehensive training. Recent High School graduates are encouraged to consider this opportunity.This is a full-time role that comes with extensive benefits. Our offerings include medical, dental, vision, 401(k), paid time off,...

  • Junior Manufacturing Technician

    6 days ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Entry-Level Manufacturing TechnicianPrincipal Service Solutions is a prominent provider of technical workforce solutions, dedicated to transforming the high-tech sector. We are currently in search of enthusiastic candidates to fill the role of Manufacturing Technicians. Comprehensive training is provided for all new employees, making prior experience...

  • Junior Manufacturing Technician

    2 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Entry-Level Manufacturing TechnicianPrincipal Service Solutions is a prominent provider of technical workforce solutions, seeking enthusiastic individuals to fill the role of Manufacturing Technician. This position is designed for those with no prior experience, as we provide comprehensive training for all new employees.This full-time role includes a robust...

  • Manufacturing Technician

    1 day ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Manufacturing Technician to join our team at Principal Service Solutions. As a key member of our production team, you will be responsible for maintaining a safe and efficient work environment, performing data entry and documentation processing, and operating production equipment.Key...

  • Junior Manufacturing Technician

    2 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is a prominent provider of technical workforce solutions, dedicated to enhancing operational quality for various organizations. We are currently seeking Manufacturing Technicians to contribute to our innovative projects. No prior experience is required, as we offer comprehensive training for entry-level...

  • Junior Manufacturing Technician

    2 weeks ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is a prominent provider of technical workforce solutions, dedicated to enhancing operational quality across various sectors. We are currently seeking individuals for the role of Manufacturing Technician. This position is ideal for those looking to start their career in a high-tech environment, as no prior experience is...

  • Junior Manufacturing Technician

    6 days ago

    Hillsboro, Oregon, United States Principal Service Solutions Full time

    Job OverviewPrincipal Service Solutions is a prominent provider of technical workforce solutions, dedicated to enhancing operational quality across various industries. We are currently seeking Manufacturing Technicians to support our mission of delivering innovative solutions that optimize efficiency in high-tech environments.Position Highlights:No prior...

  • Manufacturing Technician

    2 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Manufacturing Technician

    2 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Stocker Adjustment Technician

    1 month ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Manufacturing Operator Technician

    2 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Manufacturing Operator Technician

    2 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Semiconductor Manufacturing Technician

    3 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionPrincipal Service Solutions is hiring Manufacturing Technicians.  No experience is necessary, we provide training. Entry Level individuals are encouraged to apply! Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to...

  • Semiconductor Manufacturing Technician

    3 months ago

    Hillsboro, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionPrincipal Service Solutions is hiring Manufacturing Technicians.  No experience is necessary, we provide training. Entry Level individuals are encouraged to apply! Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to...

  • Manufacturing Technician

    4 weeks ago

    Hillsboro, United States Principal Service Solutions Full time $18

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Manufacturing Technician

    3 weeks ago

    Hillsboro, United States Principal Service Solutions Full time $18

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Manufacturing Technician

    2 weeks ago

    Hillsboro, United States Principal Service Solutions Full time $18

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...