Assistant Program Manager

2 months ago


Washington, United States International City County Management Full time
Job DescriptionJob Description

Who We Are

Founded more than a century ago, ICMA is the premier professional association for local government leaders, managers, staff, and stakeholders, serving more than 13,000 members globally. As a membership association, we provide research and knowledge resources, professional development and training, peer to peer engagement, and technical assistance. We are also a major implementing partner for many grant and contract funded programs on emerging and prevailing topics and challenges to create stronger communities.

At ICMA, we take the concept of local government leadership, management, and innovation further into the future. Through our mission and passion to advance professional local government, we help communities deliver innovative services, empower resident engagement, enable economic development, strengthen leadership, uphold ethics, and provide forward-thinking management.

We ensure a diverse and inclusive workplace by welcoming people of different backgrounds, experiences, abilities, and perspectives and by learning from each other, individually and collectively.

A Great Opportunity

Do you have prior experience developing and maintaining international business relationships in a project management role? Does mission-driven work and making an impact on others excite you? If the answer is yes, we have an excellent opportunity waiting for you

ICMA's Global Engagement Team is seeking a dynamic Project Management Professional to fulfill the role of Assistant Program Manager (APM) to support the work of the Global Engagement Team. ICMA's Global Engagement Team is responsible for a variety of initiatives related to the implementation of ICMA's Global Engagement Strategy and growing the ICMA network around the world. The APM will be responsible for a range of project management and administrative tasks related to the initiatives. The APM will report to the Senior Program Manager and will work collaboratively with the Program Manager, Global Communications and Marketing and Managing Director, Global Engagement.

The Assistant Program Manger salary is based on experience level and ranges between $48,479 and $60,599.

What You'll Do

  • Provide critical administrative, financial, programmatic, project management, and operational support for the Global Engagement Team.
  • Support the work of the Global Engagement Committee through scheduling meetings, notetaking, and assisting with Committee projects.
  • Support Global Engagement marketing efforts by maintaining contact with contributors and assisting with basic website updates.
  • Support program implementation for new or redesigned engagement initiatives such as peer-to-peer or city-to-city exchanges, fellowships; or other efforts.
  • Liaise with the ICMA Conferences, Events, and Sponsorships (CES) on international registrations including providing letters of invitation and other supporting documents for global attendees.
  • Support planning of in-person meetings and exchanges.
  • Support global organizational relationship management through agreement fulfillment and renewal processes.

What You Need to Be Successful in This Role

  • Bachelor's degree in international relations, public affairs, planning, communications, or other related discipline.
  • Up to three years applicable experience (may include internships and/or volunteer work).

Preferred Qualifications

  • Experience working with local government or international organization/firm.
  • Experience with Program Administration or Project Management
  • Proficiency in a second language.

Knowledge, Skills and Abilities (KSAs)

  • Clear and effective written and oral communication skills.
  • Exceptional organizational, follow through, and time management skills.
  • Strong attention to detail.
  • Ability to work independently on multiple tasks and deadlines, adapt to changing constraints and priorities, and propose solutions to problems and challenges.
  • Interpersonal skills to build and work with cross-functional teams, members, and external partners in a decentralized and remote office environment.
  • Strong proficiency in MS Office applications, especially Excel and Teams; familiarity with virtual communication platforms and collaboration tools such Doodle, Microsoft Forms, and Monday.com.
  • Knowledge of using content management and/or project management systems.

Physical Requirements/Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is typically performed in a home office environment free from hazards or unpleasant environmental conditions.
  • Work may require domestic/international travel up to 10% of time for on-site delivery of global engagement support including presentations and other activities.

What We Can Offer You

  • Remote work environment
  • A collegial working environment where teamwork and individual contributions are valued.
  • A competitive salary.
  • A comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefits.
  • Paid time off to include vacation, sick leave, holidays, and floating days.
  • Generous retirement plan.
  • Opportunities for ongoing professional development.

This position is based out of ICMA's headquarters, located in Washington, D.C. At this time, all ICMA staff are working remotely. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm EST. Our office will remain operational and accessible for staff to use on a voluntary basis.

A high-speed Internet connection is required. Personnel will provide the Internet service at their own expense. The internet connection must be of sufficient bandwidth to allow the team member to efficiently perform their regular job functions.

The selected candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

EEO Statement

At ICMA, we strive to promote and sustain a culture of diversity, inclusion and belonging every day. ICMA is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, sex/gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for ICMA job opportunities.


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