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At Mercedes-Benz of Smithtown, being family-owned has its rewards and we believe our employees are our greatest assets. If you are looking for a career with a great company, we are the perfect career choice. We provide competitive compensation, comprehensive benefits, and opportunities for career growth within our organization.
Mercedes-Benz of Smithtown is seeking to hire a Business Development Rep to work alongside our sales team.
Responsibilities:
- Heavy inbound and outbound client inquiries from web leads, phone & email
- Short-term & long-term follow-up with clients in the customer relationship management system drive
- Speak with customers in a professional, well-spoken manner and be able to problem-solve
- Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
- Log all activity in a CRM
Qualifications:
- At least 1 year experience in customer service
- Dealership experience is preferred, but not required
- Proficient in all basic computer operating systems, windows, Google, Microsoft, etc.
- Must have strong customer service skills, phone & email etiquette
- Must be a team player and natural leader, willing to train and take the initiative with other team members
Hourly rate is $18-22/hr plus monthly commission. Schedule is full time 5 days per week and will include one weekend day.