Customer Experience Representative

5 days ago


Saint James, United States Smith Haven Chrysler Jeep Dodge Ram Full time
Job Summary

This is an exciting opportunity to join our dynamic Retail Customer Experience Center as a BDC Coordinator/Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service, answering inbound inquiries, and following up with customers via phone and email. If you are a process-oriented and organized individual with strong communication skills, we encourage you to apply.

Key Responsibilities
  • Answer incoming phone calls and respond to customer inquiries in a timely and professional manner
  • Manage assigned leads and set appointments with customers
  • Work closely with the sales team to coordinate follow-up and appointments
  • Provide excellent customer service and support via phone, email, and text
  • Log customer details and comments in our CRM system
  • Maintain contact with customers to ensure they are being taken care of
  • Consistently follow up with all customers to ensure satisfaction
  • Schedule and follow up with no-show customers
  • Multitask and prioritize tasks to meet customer needs
Requirements
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment and prioritize tasks
  • Excellent customer service skills and a positive attitude
  • Ability to handle rejection and maintain a professional demeanor
  • Time management and organization skills
What We Offer
  • Competitive salary and performance-based commission
  • Opportunity for career growth and advancement
  • Free college tuition for all Chrysler employees and their family members
  • 401K retirement plan and top-of-the-line health plan
  • Dental and vision insurance plans
  • Flexible work schedule and direct deposit
  • Newly refurbished state-of-the-art facilities
  • Paid vacation and sick/personal time
  • Credit for volunteer work
  • Paid on-the-job training
About Us

Smith Haven Chrysler Jeep Dodge Ram is a rapidly expanding Retail Customer Experience Center, committed to providing exceptional customer service and support. We are a dynamic and growing company, offering a range of benefits and opportunities for career growth and advancement.



  • Saint James, Minnesota, United States Domino's Pizza Full time

    Customer Service Representative at Domino's PizzaAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza. As a key member of our team, you will be responsible for providing exceptional customer service to our valued customers.Key Responsibilities:Respond to customer inquiries and...


  • Saint James, Minnesota, United States Domino's Pizza Full time

    Domino's Pizza is the world leader in pizza delivery, operating over 10,300 stores globally. We are seeking a Customer Service Representative to join our team, providing exceptional service to our customers. Key responsibilities include:Key Responsibilities:Providing customer service and support via phone, email, and in-personResolving customer complaints...


  • Saint James, United States Petro Home Services Full time

    Petro Home Services is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels. Responsibilities: * Handle customer inquiries and resolve...


  • Saint James, United States On The Run Convenience Full time

    Customer Service Representative Job DescriptionAt On The Run Convenience, we're looking for a friendly and approachable Customer Service Representative to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, operating the register, and maintaining a clean and welcoming store environment.Key...


  • Saint James, United States On The Run Convenience Full time

    Key Responsibilities:As a Retail Customer Service Representative at On The Run Convenience, you will be responsible for providing excellent customer service, operating the cash register, and maintaining a clean and organized store environment. You will also be working closely with the food program and contributing to the overall success of the...


  • Saint James, United States SB Clinical Practice Management Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SB Clinical Practice Management. The successful candidate will be responsible for accurately and efficiently answering and scheduling patient appointments, as well as providing exceptional customer service to patients and staff.Key...


  • Saint James, United States SB Clinical Practice Management Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our staff, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring the smooth operation of our scheduling system.Key...


  • Saint James, United States On The Run Convenience Full time

    Customer Service RepresentativeAt On The Run Convenience, we're looking for a Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service to our customers.Key Responsibilities:Greet and assist customers in a friendly and professional mannerOperate the cash register and...


  • Saint James, Missouri, United States SB Clinical Practice Management Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.ResponsibilitiesSchedule appointments and...


  • Saint James, United States SB Clinical Practice Management Full time

    Job SummaryWe are seeking a highly skilled and organized Customer Service Representative to join our team at SB Clinical Practice Management. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesSchedule appointments and...


  • Saint James, Minnesota, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a Customer Service Representative to join our team at a Domino's near you. As a key member of our store team, you will be responsible for providing exceptional customer service, answering phones, making pizzas, and interacting with customers.Key Responsibilities:Provide excellent customer service and respond...


  • Saint Petersburg, United States Molina Healthcare Full time

    Job SummaryMolina Healthcare is seeking a skilled Customer Experience Representative to provide exceptional support to our members and providers. As a key member of our team, you will be responsible for resolving issues, addressing needs, and demonstrating Molina values in your actions.Key Responsibilities:Provide service support to members and providers...


  • Saint-Bauzille-de-Putois, Occitanie, United States Enterprise Holdings Full time

    Customer Experience RepresentativeEnterprise Mobility is seeking a Customer Experience Representative to join our team at the Sarasota-Bradenton International Airport. As a key member of our team, you will be responsible for providing exceptional customer service to our rental car customers.Responsibilities:Meet and greet customers in a professional and...


  • Saint James, Minnesota, United States Winn-Dixie Full time

    Customer Service Associate at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. Your duties will include greeting and assisting customers, stocking front-end products, performing cashier duties, and addressing customer issues...


  • Saint James, United States James Winter - State Farm Agent Full time

    ### Position Overview Are you a customer-focused individual who enjoys working with the public? Do you have a passion for marketing insurance products and services? If so, working for James Winter - State Farm Agent may be the perfect career for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships,...


  • St James, United States Petro Home Services Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...


  • Saint Paul, Minnesota, United States The Learning Experience #363 Full time

    About The Learning Experience #363We are dedicated to delivering exceptional customer experiences through innovative products and services.Job SummaryThe Customer Experience Insights Analyst will play a key role in researching and developing strategies to enhance our customers' experiences.Key Responsibilities:Support qualitative research with panel...


  • Saint-Ilpize, Auvergne-Rhône-Alpes, United States Integra Beauty Inc Full time

    About Us:Integra Beauty Inc is a dynamic and innovative company that is passionate about pushing the boundaries of customer experience. Our team of visionaries and innovators is dedicated to creating a more diverse and cultivating work environment. With our headquarters in Dania Beach and offices in California and Ohio, we are constantly evolving to stay...


  • Saint James, United States Cascade Industries Full time

    Job DescriptionWe are seeking a dedicated Sales Support Representative to join our team at Cascade Industries. As a growing company, we value employee satisfaction and offer a secure job in a thriving environment.Key ResponsibilitiesCoordinate sales promotions with the marketing team and other departments.Maintain and update customer information in our...


  • Saint James, United States Smith Haven Chrysler Jeep Dodge Ram Full time

    Unlock Your Earning Potential with Smith Haven Chrysler Jeep Dodge RamAre you looking for a career that offers unlimited earning potential and a chance to work with a top-performing dealership? Look no further than Smith Haven Chrysler Jeep Dodge Ram! As a sales representative, you will have the opportunity to work with a wide range of customers, from...