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Help Desk Support

4 months ago

North Haven, United States Ulbrich Stainless Steels & Special Metals, Inc. Full time
Job DescriptionJob DescriptionCompany Description

Ulbrich was established in 1924 and is family-owned and privately held.  An international corporation with subsidiaries located in the US, Mexico, and Austria. Ulbrich employs over 700 people worldwide. 

At Ulbrich, we are Improving Lives with More Than Metal. We work hard for each other, our families, and the communities we live in.  The respect and integrity of Ulbrich team members, dedication to their professions, collaborative participation in lean, and ensuring that safety comes first, has created a culture that has a positive impact on the lives of many. We connect with the world through our responsibility to produce critical products that benefit mankind.  

The Ulbrich culture is guided by a set of shared values we call Our Core Tenets.  The tenets we live by each day are Continuous Improvement, Quality Commitment, Family Values, Total Company Involvement, and Customer Responsiveness. Through practicing these shared values, we drive profitable growth and success.

Come join the Ulbrich team and become part of a greater purpose and a promising future

Job Description

We currently have an immediate opening for Help Desk Support at the Ulbrich corporate office in North Haven, CT. The computer help desk support person will assist employees in diagnosing and solving various computer related problems; work with helpdesk software for task management and tracking; answer, evaluate, and prioritize end-user issues with hardware, software, networking, telephone and other computer-related technologies.

Qualifications

Qualified candidates should possess an Associate Degree plus a minimum of 2 years similar experience. Excellent communication skills to include face-to-face, telephone, & written communications are necessary. Proficient computer skills and Microsoft Office Suite of products i.e. Outlook, Word, Excel, PowerPoint are required. Experience troubleshooting Windows operating systems. Able to remotely troubleshoot via phone, web conferencing and remote access.



Additional Information

This position offers a competitive salary and attractive benefits and the opportunity to expand skills within a company that offers a diverse workforce and a welcoming company culture.

Ulbrich is an Equal Opportunity Employer             

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