IT Support Specialist
5 hours ago
We are seeking a highly motivated and experienced Helpdesk Specialist to join our team at Custom Staffing. As a Helpdesk Specialist, you will play a crucial role in maintaining and enhancing our IT infrastructure while supporting our Help Desk Team.
Key Responsibilities:
- Provide exceptional customer service and technical support to users of technology.
- Log and resolve technical issues in a timely and efficient manner.
- Collaborate with the Help Desk Team to ensure seamless support and resolution of technical issues.
- Perform regular maintenance checks on equipment to ensure optimal performance.
- Coordinate with vendors for repairs or replacements as needed.
Requirements:
- 2+ years of experience in IT and Help Desk support.
- Strong knowledge of networking, hardware, and software systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Preferred Qualifications:
- A++ certification.
- Experience with Jira, Workstations OS, Email, Security, and Network Security.
- Ability to travel to other CT locations once or twice a month.
What We Offer:
- A competitive salary range of $60,000-$80,000.
- AMAZING benefits.
- A hybrid 1-day remote work arrangement.
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